Hard Rock Hotel & Casino

4.2

Hotels
Sioux City, IA

About this business

Hospitality Hotels

Location details

111 3rd St, Sioux City, IA, 51101, United States

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4.29,428 reviews

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Daniel

a year ago

Quick overnight stay. Smells like a bowling alley Needed a quick stay in Sioux City and have had good luck with the Hard Rock Hotel and Casino in Miami. Obviously Sioux City, Iowa isn’t on the same scale as Miami, but it was a very nice hotel and seemed quite clean as well. Checking was very fast and the front desk staff were super friendly and very helpful! Complimentary drinks upon check in were a welcome surprise. The standard twin queen room itself was very spacious, with a large bathroom and plenty of space in the bedro... read more

Business response:

Daniel, thank you very much for leaving us a review and telling us about your experience. While we are happy to hear that you enjoyed your stay, we are also disappointed to hear about the odor issues. We apologize and have forwarded your review to management. We do hope that you will come back and stay with us again in the future.

Jason

a year ago

Great Casino! Loved everything about it. Definitely will come back!

Business response:

Thank you for the 5-star review, Jason! We're thrilled to hear that you enjoyed your stay and hope you'll return again very soon for another rockin' visit. Until then, have a great day!

anthony

a year ago

Business response:

Thank you for the 5-star review, Anthony! We're thrilled to hear that you enjoyed your stay and hope you'll return again very soon for another rockin' visit. Until then, have a great day!

Joseph

a year ago

Business response:

Thank you for taking the time to leave a review, Joseph! We're thrilled to hear that you enjoyed your stay and hope you'll return very soon for another rockin' visit. Until then, have a great day!

Rodney

a year ago

Good experience Stay has been good. Appreciated friendly desk staff and quick check in. Nice room and comfy bed.

Business response:

Thank you for taking the time to leave a review, Rodney! We're thrilled to hear that you enjoyed your stay and hope you'll return soon for another rockin' visit!

Jessica

a year ago

The overall ambiance of the hotel was really nice. The front desk staff was friendly. However, the room, while nice in size, was not cleaned properly. Specifically, the bathroom had eyelashes and hair on the shelf and floor. Additionally, the lower shelf where towels are placed had a noticeable layer of dust. So it was obvious that the shelf had not been wiped down in a while nor the floor swept. The beds were very comfortable and all other accommodations were great.

Business response:

Thank you for sharing your experience with us, Jessica. We have passed this along to the Hotel Team so that this may be addressed immediately. We sincerely hope that you will choose to visit us again in the future.

Dianna

a year ago

Business response:

Thank you for the 5-star review, Dianna! We're thrilled to hear that you enjoyed your stay and look forward to having you return for another rockin' visit. Until then, have a great day!

Anonymous

a year ago

Customer care maxed! Rarely, in this day and age can a couple just simply escape the business life and be a couple. From work to parenting three teenagers we are constantly taking work calls, taking care of our home, or someone has something going on. Thank you to HRC for giving us the opportunity to reconnect and have freaking fun without the “blockers” in our house preventing us from gambling and boozing while having a blast doing so. Wins: Customer service - lobby staff. Fun accommodating and kind. Bar and casino staff. F... read more

Business response:

Please accept a huge thank you from all of us here at Hard Rock Hotel Sioux City! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you again! We hope to see you at Hard Rock Hotel & Casino Sioux City in the future. \mXm/

Jeffrey

a year ago

Business response:

Thank you for the 5-star review, Jeffrey! We're thrilled to hear that you enjoyed your stay and look forward to having you return for another rockin' visit. Until then, have a great day!