Harmony Village at Hanover Township

Anonymous B 

on AplaceForMom

5 months ago

I toured this community and was overall not impressed. Everything told to us seemed scripted or made to feel you are getting some deal. The setup reminds me of a hospital rather than an assisted living. The place smelled good which is how it should be. Staff did not look very happy, were on their phones, and the administrator has a very negative presence. We felt very uncomfortable. 

Tiffany B 

on AplaceForMom

9 months ago

The facility has potential, but room sizes are very small, although you are told they are never in them. Food is decent, but never seems to be on time. The administrator is rude to both families and staff, regularly ignores family concerns, lacks empathy or motivation on wanting to do make this a better place. Everything is a sales pitch and promised to you just to get your money. The facility has seemed to experience a high turnover of staff which is concerning for both residents and loved ones for consistency.