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2828 SE Taylor St, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Hawthorne is a smaller and older residence, but the staff was very friendly and caring. All of the memory care residents were smiling and interacted with each other well. We also liked the fact that the bus driver offers rides to hospital visits for all residents. Since they offer shared bathrooms for memory care residents and we would like my mother to have a private bathroom, we have decided not to pursue this option.
Business response:
Thank you for your feedback. We're glad that you enjoyed your tour and wish you the best on your senior living search.
Our friend stayed in the memory care floor of the facility. It was a hurried placement, however the staff was attentive and accommodating. They kindly assisted us through some complicated processes. Our friend was comfortable and able to be active, enjoying walking, and being able to go outside to enjoy the sunshine when desired. The private room with a shared bathroom was perfect. The food was good, and snacks offered frequently. The staff met special need requests well. Overall after settling in, there was a sense of relax... read more
Business response:
Thank you for sharing your experience. We're glad to hear our staff were able to provide you with guidance and support your friend's special requests.
Retrieving medication at the end of my loved one's stay required few returns before we had her correct medication. I also question if she received her daily medication since her acetaminophen was not opened and her Memantine appeared to be at the same level when I dropped her off.Otherwise, I am pleased with the service she (and I) received.
Business response:
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
I toured Hawthorne Gardens and loved it, but again, it was a no-go as they did not have the staffing to provide 2-person transfer/assist. The lady there was very apologetic and noted post-covid staffing issues. She went above and beyond, however, and gave me many helpful suggestions that were extremely useful in my search. The lady there really went out of her way to be helpful (which was deeply appreciated given the circumstances and that I needed to find a place ASAP). While I have no actual experience with how the care is... read more
Business response:
Visitors are always welcome here. Whether you choose our community or find another that’s a better fit, we’re happy to share our insights and expertise about senior living with you. We appreciate you taking the time to post this great review.
My Mom due to advancing Dementia moved into Hawthorne Gardens 3 months ago from another outstanding place, (Facility Name Removed). Although the stay at Hawthorne Gardens was brief, the care she got was outstanding. The staff, at the Memory Care Unit, and I know just a few and met only a few, (Names Removed) made those last months so much nicer for my Mom. Memory Care is very much about getting the residents engaged. With a staff per resident ratio better than what an Assisted Living can do, my Mom was more involved in activ... read more
Business response:
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Tour experience was wonderful. However, it was small and a bit dark without much day light.
Business response:
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
I toured with Hawthorne Gardens and it was a lovely facility, but too small for my social butterfly mom.
Business response:
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
The facility itself is nice and well maintained. Administrative staff was friendly and mostly responsive. Service staff were hit and miss as far as training and proficiency. Food in the dining room was acceptable .... brought to the room .... unacceptable.
Business response:
With all our options for care, there’s a lot to take in during a visit. Please stop by again. Thank you for your review, and let us know if we can help you in the future.
It is a really great place to live. Aside of the fact that they seem short staffed and having trouble keeping up on the housekeeping. Our loved one really loves is. All the staff are doing a great job making sure her meds are on time, she is well taken care of, has everything she needs. Only con is the housekeeping issue. They are very responsive when we reach out with any concerns.
Business response:
We're thrilled to hear about the positive impact our community is having on your family. The amazing people living and working here truly make it feel like home, one where all our residents can be comfortable, and their families can rely on us to take care of their loved ones. Thank you so much for the positive feedback!
Hawthorne Gardens Senior Living Community has a 4 star rating with 75 reviews.
Hawthorne Gardens Senior Living Community is closed now. It will open tomorrow at 8:00 a.m.