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Hawthorne Gardens Senior Living Community
- Assisted Living Facilities
- Portland, OR
About this business
Thoughtfully-designed senior living community nestled in the historic and trendy Belmont neighborhood, Hawthorne Gardens embraces individuality, a vibrant lifestyle, and compassionate care in a warm, home-like atmosphere. We are proud to offer Assisted Living and Memory Care services as well as a variety of amenities for residents to enjoy including spacious community areas, outdoor patios, and a dining room. Nearby is the Willamette River, parks, and local eateries for residents seeking local outings.
Location details
2828 SE Taylor St, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Retrieving medication at the end of my loved one's stay required few returns before we had her correct medication. I also question if she received her daily medication since her acetaminophen was not opened and her Memantine appeared to be at the same level when I dropped her off.Otherwise, I am pleased with the service she (and I) received.
Business response:
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
I toured Hawthorne Gardens and loved it, but again, it was a no-go as they did not have the staffing to provide 2-person transfer/assist. The lady there was very apologetic and noted post-covid staffing issues. She went above and beyond, however, and gave me many helpful suggestions that were extremely useful in my search. The lady there really went out of her way to be helpful (which was deeply appreciated given the circumstances and that I needed to find a place ASAP). While I have no actual experience with how the care is... read more
Business response:
Visitors are always welcome here. Whether you choose our community or find another that’s a better fit, we’re happy to share our insights and expertise about senior living with you. We appreciate you taking the time to post this great review.
My Mom due to advancing Dementia moved into Hawthorne Gardens 3 months ago from another outstanding place, (Facility Name Removed). Although the stay at Hawthorne Gardens was brief, the care she got was outstanding. The staff, at the Memory Care Unit, and I know just a few and met only a few, (Names Removed) made those last months so much nicer for my Mom. Memory Care is very much about getting the residents engaged. With a staff per resident ratio better than what an Assisted Living can do, my Mom was more involved in activ... read more
Business response:
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Tour experience was wonderful. However, it was small and a bit dark without much day light.
Business response:
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
I toured with Hawthorne Gardens and it was a lovely facility, but too small for my social butterfly mom.
Business response:
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
The facility itself is nice and well maintained. Administrative staff was friendly and mostly responsive. Service staff were hit and miss as far as training and proficiency. Food in the dining room was acceptable .... brought to the room .... unacceptable.
Business response:
With all our options for care, there’s a lot to take in during a visit. Please stop by again. Thank you for your review, and let us know if we can help you in the future.
It is a really great place to live. Aside of the fact that they seem short staffed and having trouble keeping up on the housekeeping. Our loved one really loves is. All the staff are doing a great job making sure her meds are on time, she is well taken care of, has everything she needs. Only con is the housekeeping issue. They are very responsive when we reach out with any concerns.
Business response:
We're thrilled to hear about the positive impact our community is having on your family. The amazing people living and working here truly make it feel like home, one where all our residents can be comfortable, and their families can rely on us to take care of their loved ones. Thank you so much for the positive feedback!
This is a nice community and a good size for my loved one. I think Hawthorne Gardens is short of staff just like a lot of the communities are today. There are times that my loved one belongings have disappeared or I can't find them when I go to visit.
Business response:
We appreciate your candor. Our community is committed to providing nothing short of exceptional service and care to the residents who call our community home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach out to us to schedule some time to do so.
[name removed] the tour guide was great. She was honest and professional and listened intently to my mom's needs. I left feeling optimistic as they had a light filled corner room and seemed to have folks my mom would befriend. Unfortunately the room with the man next door was emanating a terrible smell and the door was left completely open--2 employees were trying to help him, I got a glance at a difficult and again, extremely foul smelling, situation. It was just bad luck but those things have a way of marking what was an o... read more
Frequently asked questions about Hawthorne Gardens Senior Living Community
How is Hawthorne Gardens Senior Living Community rated?
Hawthorne Gardens Senior Living Community has a 4.7 star rating with 52 reviews.
When is Hawthorne Gardens Senior Living Community open?
Hawthorne Gardens Senior Living Community is closed now. It will open at 8:00 a.m.