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2828 SE Taylor St, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
In November 2022, I wrote a positive review about Hawthorne Gardens and its wonderful executive director. Recently there has been a corporate shakeup and she has been let go and many other staff have also left or been fired. Rates have gone up and services have deteriorated badly, including care, food, cleaning, social activities. The residents are in shock and morale is at an all time low. Not a good time to place your loved one here.
Business response:
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.
Our mother has lived at Hawthorne Gardens Senior Living since the fall of 2018, first in Assisted Living and for the past year in Memory Care. In this time there have been three different companies running the place, all of them promising to improve things. Staff turnover is alarming with many only lasting a week or two. They are ill trained and over worked. They have little to no supervision. Memory Care is far worst than assisted living. Our mother's room is often filthy. Your feet stick to the bathroom floor and her rug h... read more
MY mom resides in the memory care at Hawthorne Gardens. It is a beautiful building, and appears to be well staffed, and the employees appeared to be engaged with the residents on my initial walk through. After an unannounced visit I made to visit my mother in memory care one morning, I was shocked to see how different things really are. The memory care unit was short staffed, it was dirty and there were residents screaming, and the staff and memory care manager, [Removed]. were present, and no one cared. I am not happy, and ... read more
The residents live on floors 2-4. Everyone will be going to the dining room at the same time, and that will jam up the elevator. the rooms were small.
Hawthorne Gardens Senior Living Community has a 4 star rating with 72 reviews.
Hawthorne Gardens Senior Living Community is open now. It will close at 5:30 p.m.