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Hawthorne Gardens Senior Living Community
- Assisted Living Facilities
- Portland, OR
About this business
Location details
2828 SE Taylor St, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
This is a nice community and a good size for my loved one. I think Hawthorne Gardens is short of staff just like a lot of the communities are today. There are times that my loved one belongings have disappeared or I can't find them when I go to visit.
Business response:
We appreciate your candor. Our community is committed to providing nothing short of exceptional service and care to the residents who call our community home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach out to us to schedule some time to do so.
[name removed] the tour guide was great. She was honest and professional and listened intently to my mom's needs. I left feeling optimistic as they had a light filled corner room and seemed to have folks my mom would befriend. Unfortunately the room with the man next door was emanating a terrible smell and the door was left completely open--2 employees were trying to help him, I got a glance at a difficult and again, extremely foul smelling, situation. It was just bad luck but those things have a way of marking what was an o... read more
My mom lived there for about a year and a half in the assisted living portion. Lots of turn over in management and staff during that time. The staff was helpful, although many things were inexplicably difficult. They could provide medication, but would not administer eye drops. The food went from OK to bad, to downright inedible due to turn over in the kitchen. Show up for a regular meal, not a brunch for a true taste. Scheduling transportation to doctors visits is often unhelpful as they will not escort your parent to the a... read more
This place is stunningly beautiful in a lovely residential neighborhood. It is small and intimate.
We toured this community and we liked the staff that was helpful to answer the questions. The community is clean and maintained. We liked the list of activities that would have been offered for her to be active. We needed something closer. We would recommend this community for the care for a loved one.
They did a good job providing a tour. It was not a bad experience. Nothing was wrong with the place but I wanted a smaller home and it seemed more larger than I wanted. They were professional, on time, and courteous.
This is a nice community for my parents, who live together on the memory care floor. The staff is nice and caring. The community is clean and they are happy with the atmosphere. There is no dietitian on staff and the menu is just ok. They have activities 2x per week on the memory floor. It would be great if there was something every day of the week to get them out of their room and more active. On the week-ends there is less staff, so if one resident has an issue - other residents will wait. We recommend this community to ot... read more
My parents are very well taken care of at this wonderful community. the staff is outstanding and are always concerned about there care. All of the meals that are offered and are excellent. I would highly recommend this community for others for outstanding care.
My cousin has adjusted very to this community. We are very pleased with everything they have done for us. I'am very impressed with how clean everything is. They do a very good job with maintaining the community. The staff has been very welcoming and helpful. Everything is going very well. I'am confident about the care she is receiving. It has been a good experience and I would recommend it.
Frequently asked questions about Hawthorne Gardens Senior Living Community
How is Hawthorne Gardens Senior Living Community rated?
Hawthorne Gardens Senior Living Community has a 4 star rating with 75 reviews.
When is Hawthorne Gardens Senior Living Community open?
Hawthorne Gardens Senior Living Community is closed now. It will open at 8:00 a.m.