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121 Payne Stewart Dr, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Only problem was I had to call for toilet paper because no more was left after room was cleaned. Everything else was great
Business response:
Thank you for sharing your feedback and for rating your stay an 8/10! We are delighted to hear that everything else about your visit was great. I do apologize for the inconvenience of having to call for additional toilet paper after your room was serviced. We understand that having all essentials properly stocked is an important part of a comfortable stay, and I will share your comments with our housekeeping team to help prevent this from happening in the future. We appreciate you choosing to stay with us and hope to welcome... read more
Business response:
Thank you for the score!
Business response:
Thank you for choosing to stay with us and for taking the time to leave a rating. We are pleased to see that your overall experience was a positive one. While we appreciate your 8 out of 10 score, we are always looking for ways to make every stay exceptional. If there is anything we could have done to make your experience even better, we would love to hear your feedback. We hope to have the opportunity to welcome you back to the Hilton Branson Convention Center Hotel and provide an even more memorable stay next time.
Very satisfied
Housekeeping definitely needs improvement. The front desk employees were great
Business response:
Hi Mary! Thanks for the great review! Happy to hear that the desk was great! We will speak with housekeeping to address these concerns. We hope to see you again soon! Have a great day!
Did not have maid service for a week. Pool was not maintained until I made a complaint about it. Desk staff was very friendly and helpful five star service from them. I would stay there again in the future.
Business response:
Thank you for sharing your feedback and for recognizing our friendly and helpful desk staff with five stars! We’re very glad to hear that their service made a positive impression and that you would consider staying with us again. We sincerely apologize for the lack of housekeeping service during your week-long stay and for the pool not being properly maintained until you brought it to our attention. We understand how frustrating that must have been and appreciate you making us aware of these concerns. We hope to have the opp... read more
Business response:
Thank you very much!
Wonderful hotel staff! Beautiful place! Modern, super clean, well maintained, comfortable. Loved the second level steak house.
Business response:
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found our hotel beautiful, modern, comfortable, and well maintained. Most of all, we're thrilled that our team helped make your experience memorable. We're also glad you had the opportunity to enjoy Level 2 Steakhouse. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Branson! 😊
HCW Development LLC has a 4.4 star rating with 53,987 reviews.
HCW Development LLC is closed now. It will open tomorrow at 8:00 a.m.