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4820 East Fork Ln., Monroe, NC, 28110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hired them to do annual maintenance on my units and they told me my heat exchanger had failed but they never opened up the unit to thoroughly inspect it. I hired another contractor to inspect it and there is no failure at this time.
Business response:
Kristy, Thank you for the feedback. We are so disappointed your experience was not what you expected. It is our mission to provide the best service experience we can every time. I know when home warranty companies and other contractors get involved there can be differing opinions but we stand by our diagnosis of the furnace. Safety is our number one priority. I would like to offer you 20% off any future service. I would also like to personally speak with you about the problem and see if we can make it right for you. Please c... read more
Service tech was professional and did not recommend additional work.
Tech Matt came an hour after scheduled time for annual preventive contract. Performed preventitive wrote down what services he recommended to be down. Prices seemed a little high for the work. I would definitely shop around. Matt left breaker box open and did not screw covers to a.c. unit back on. The lady sceduling on the phone was very nice and I heard other good reviews from this place maybe I just caught them on a bad day. I would not recommend the tech Matt if you decide to use them.
Healthy Home Heating & Air LLC has a 4.8 star rating with 812 reviews.
Healthy Home Heating & Air LLC is open now. It will close at 5:00 p.m.