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Heartland
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New IT Ticketing System: Adopting a best practice from the ITIL Framework on Incident ManagementProduct Evaluation - Freshservice - We are also evaluating ServiceNow and have discussion with the vendor on the walkthrough. At this moment, IT team ITSM and ServiceDesk requirement, we are proceeding with FreshService for basic ticketing tracking. We may explore for other products if there's more requirement from the IT team and other business functions, so that we will have single platform to cater the business needs.Use Case /... read more
TrustRadius - A very good platform to choose for Buyers.Product Evaluation - Veritas Backup Exec - In our buying process, we have to make a comparison chart for at least three different products. In our recent purchase for Data Protection, we have considered Commvault, Veeam, and Veritas as preferred OEMs. We have done various Demos and POC to understand the product features and their stability.Use Case / Buying Project - As of now, We are procuring Backup Solutions. We need these solutions to protect our data from ransomwar... read more
Look no further, TrustRadius is your number ONE trusted source!Product Evaluation - LogRocket - We looked at FullStory as well since we already used it but in a lower-tier account. Our contract with FullStory was up for renewal which prompted us to explore alternate solutions as we're in the process of a total rewrite of our frontend and backend. This opportunity to evaluate the existing solution against competitive platforms was a good exercise for our team.Use Case / Buying Project - Our company has been using FullStory fo... read more
In-depth overview of software reviews.Product Evaluation - Copper, Loom, PandaDoc and Calendly - I also consulted G2 for reviews and Google when purchasing the software above.Use Case / Buying Project - I recently advised a few of our clients to purchase Loom for their business as it would help them streamline their remote communications to their clients in their sales and customer service process. It didn't take a long time to research Loom as I had heard through colleagues it was the top-of-the-line software for video reco... read more
TrustRadius - my go to when looking for new products.Product Evaluation - TestRail - We looked at so many test management tools that I can't remember all of them.Use Case / Buying Project - We were looking for a test management tool. We trialed Zephyr by SmartBear, we tried a bunch of other free trials as well. We needed this because we have expanded our QA team by double and the management of our test cases were getting out of hand. 4 people were involved in this process. We took about 6 months from starting to look to purc... read more
TrustRadius gives out trustworthy information about a product very quickly.Product Evaluation - Calendly - I considered an in=house custom-built solution for managing calendar invitations. However, reading reviews on TrustRadius for Calendly made it clear that the same functionality may be purchased easily rather than building in-house from scratch. The other in-house option that I considered involved the Calendar API available via Google Calendar for Developers.Use Case / Buying Project - The most recent project I worked on... read more
Best professional review site going.Product Evaluation - Autodesk Inventor - During the evaluation process, we looked at AutoDesk Forge, as well Solidworks. To meet the requirements of the business.Use Case / Buying Project - It was needed to support the design and manufacturing process of the business to ensure continued growth. There were only two people involved in the process myself seeking the advantage of the different software and the MD looking at the cost implications for the long term, and what hardware would be ne... read more
Good reviews for TrustRadius.Product Evaluation - Splunk Application Performance Monitoring (APM) - LogDNA, ElasticStack, Fluent, Sumo Logic, and Loggy are some of the recommended alternatives compared and considered for the purchase. Their features, pros, and cons are considered as well as the time to implement and the skillsets needed to implement and operate the solutions for the teams and keep the system updated. Costs are the final factor.Use Case / Buying Project - This is for testing and evaluation of open-source logg... read more
Quality reviews over quantity reviewsProduct Evaluation - Zoom - We looked at using Callrail and GoTo Connect prior to settling on Zoom for our desk phone solution. Ultimately they could add the most value with a very rich feature set and the price point didn't break the bank.Use Case / Buying Project - We were looking to set up an in house call center to field the number of calls our businesses were receiving. We wanted to go remote with call center agents and needed a software that would allow us to have visibility into wh... read more
Frequently asked questions about Heartland
How is Heartland rated?
Heartland has a 3.4 star rating with 1,389 reviews.
When is Heartland open?
Heartland is closed now. It will open at 9:00 a.m.