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Heartland

4.8

About this business

Location details

100 E Main St, Oklahoma City, OK, 73104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8498 reviews
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Jessica's profile image
11 months ago

Heartland Payroll efficiency in payroll and HR has made it our all-time go to product. The experience with Heartland Payroll has been so good and very helpful. It has made our HR tasks very simple and convenient. Also, it has helped us improve our payroll processing making it very fast and error-free. PROS Has easy to use payroll dashboard that help us have quick and accurate payroll processing. It gives us detailed payroll reports that allows us ensure everything is on the right side. It allows us to easily manage HR record... read more

Business response:

Hi Jessica, thank you for the 5-star review! We strive to make Payroll as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We appreciate your trust in us and look forward to continuing to serve your payroll needs. 

Ashley E's profile image
11 months ago

The most secure product for processing order payments. Since we started using Heartland Payment Processing, we have be able to process all order payments smoothly and fast whether online or physically. The experience has been outstanding just to say the least. PROS The online payment function that allows us to accept payments for online orders. Superior security features that safeguard our transactions from fraud and money laundering. It makes payment processing very fast. Spot on payment reports that makes it easy to monito... read more

Business response:

Hi Ashley, thank you for taking the time to leave us this positive review! We're so glad to see our payments solutions have been convenient and easy to use for your business, especially online payments. We look forward to our continued partnership! 

Lars's profile image
11 months ago

All of the best product that one can get for processing payments. Heartland Payments+ has offered us all the outstanding experience we would have wanted when receiving and processing payments from customers and clients. It is very easy to use and has a intuitive user interface that allows us to be comfortable navigating through it. PROS It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging p... read more

Business response:

Hi Lars, thank you so much for taking the time to leave us this positive review! We’re so glad to see that our payments solutions have been easy to use and an overall outstanding experience for you and your business. We look forward to our continued partnership! 

Sameer's profile image
11 months ago

It is functional but slightly overpriced for the product. Support from tech and customer service is lacking. It spares us from having to interact with one another by enabling us to securely collect payments from our clients over the phone. PROS It has always been reliable and easy to use. It is also better since it enables you to securely store patient’s regular card numbers, thereby simplifying things for both the patient and the clinic. CONS The only aspect of Heartland Payment that I find annoying is that if the security ... read more

Business response:

Hi Sameer, thanks for your thorough feedback. We’re glad to hear our Payments solutions have been convenient and easy to use. We’re sorry to hear you felt a lack of customer support. We’d like to learn more about your business needs and how we could improve. Please email us at social@heartland.us so we can speak with you directly. 

Jake's profile image
11 months ago

Our go-to product for keeping our payment processing on check. In overall, the experience with Heartland Payment Processing has been very efficient. It helps us process all payments safely and quickly without any delays. We have also been able to streamline our financial operations especially when accepting and processing payments. PROS The advanced payment protection functions that safeguards our money from fraud. It has very supportive services team who help us resolve issues expertly. Smooth payment acceptance and process... read more

Business response:

Hi Jake, thank you for taking the time to leave us this positive review. We're so glad to hear that our payments solutions have been convenient and easy to use for your business, especially helping you to streamline your operations. We look forward to our continued partnership! 

Keaton's profile image
a year ago

General Manager They always save me in a pinch, I had to setup a new account and they stayed late to assist me! PROS They always save me in a pinch, I had to setup a new account and they stayed late to assist me! CONS They have not caused me any issues so I do not have anything short of reporting. REASONS FOR SWITCHING TO HEARTLAND PAYROLL+ Employer Flexible was far too expensive compared to Heartland. VENDOR RESPONSE Hi, Keaton! Thank you for taking the time to leave us this positive review. We're so glad to see our team wa... read more

Business response:

Hi, Keaton! Thank you for taking the time to leave us this positive review. We're so glad to see our team was able to assist you with setting up your new account. We look forward to our continued partnership! 

Francesca's profile image
a year ago

Detailed and Secure Payment Option PROS Heartland Payment is accurate in processing credit cards, and it is instant in solving many security challenges. CONS Heartland Payment is vibrant and dynamic, where it brings no payment challenge. 

Annah's profile image
a year ago

Universally Acceptable Payment Solution PROS Heartland Payment is convenient and easy to run or execute in matters payment management. CONS Heartland Payment has coordinated all the payment requirements for companies. VENDOR RESPONSE Hi there. Thank you for taking the time to leave us this positive review! We're so glad to see our payments solutions have been convenient and easy to use for your business. We look forward to our continued partnership! Replied May 2024 

Business response:

Hi there. Thank you for taking the time to leave us this positive review! We're so glad to see our payments solutions have been convenient and easy to use for your business. We look forward to our continued partnership! 

Kaden's profile image
a year ago

A decent company that wants to do better, but may not be there yet. Overall, we are generally happy with Heartland's POS side of the company (we would not recommend the HR side, but that is another story). The customer service typically responds quickly. Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks during a busy dinner rush. However, they seem to care about our experience as a customer and even took the time to meet with us several times to go ove... read more

Business response:

Hi Kaden, thank you for your comprehensive review. Your constructive feedback is greatly appreciated, as it motivates us to deliver excellent service. We truly appreciate your trust in us and look forward to continuing to serve your business’ needs. Thank you for sharing your experience with us. 

Frequently asked questions about Heartland

How is Heartland rated?

Heartland has a 4.8 star rating with 498 reviews. 

When is Heartland open?

Heartland is closed now. It will open on Monday at 9:00 a.m.