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Heartland Women's Healthcare
- Obstetricians & Gynecologists
- Carbondale, IL
About this business
Location details
900 E Walnut St Suite 10, Carbondale, IL, 62901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff is incredible! Everyone is really nice even though all the nurses are dealing with the covid 19 and I know have to be tired..I just appreciate everyone making me feel comfortable and cared for.
Having doctors like Dr Mukerji who take the time to read your chart and care about your over all wellbeing.
I love the staff and the environment you make me feel so comfortable and answer all my questions no matter how small
Professional and kind
Everyone there is so kind and caring.
Friendly staff and caring doctors
clean facility, friendly nurses/doctor, seems technologically advanced, loved the USB drive with ultrasound images
I was sitting in the waiting room and a nurse I didn’t recognize came out and called my first name. I stood up and the receptionist asked her which one she wanted because two people had that name in the waiting room. The nurse that called my name announced “not the colpo”. Which is what I was there for. I really didn’t appreciate her announcing the procedure I was there for and THERE IS ZERO EXCUSE FOR THIS. I was already having anxiety about my procedure and this made it 10x worse. Do better.
Business response:
Thanks for your feedback, Makenzie. We strive to provide excellent service, and we’re sorry we didn’t quite meet your expectations. Please reach out at or (618) 997-5266 so we can better understand what happened and work to make it right.
Well I was there from 2:40 to 4:30 pm before the Dr even seen me. I went in bc I'm 5 days late, every test I've taken has been negative. I told them I've never had an exam no pap nothing. Doc finally comes in with no papers nothing. Started by saying so your iud is where it's supposed to be...I interrupted him and said I don't have that and he says oh your the one without periods. I was like no I have them I'm just late. He starts talking about how some times they can be like 2 months late. We can do a blood test that will g... read more
Business response:
We truly appreciate your feedback. Patient experience is of the utmost importance to our team. Your concerns have been shared directly with management to further investigate this situation. We would like to discuss concerns and opportunities for improvement directly. Our team will make every effort to get in touch as we read every review. If we can't reach you directly, we would very much appreciate a call or a secure Athena patient portal message. Thank you!
Frequently asked questions about Heartland Women's Healthcare
How is Heartland Women's Healthcare rated?
Heartland Women's Healthcare has a 4.6 star rating with 747 reviews.
When is Heartland Women's Healthcare open?
Heartland Women's Healthcare is closed now. It will open at 9:00 a.m.