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Heartland Women's Healthcare
- Obstetricians & Gynecologists
- Marion, IL
About this business
Location details
3408 Office Park Dr, Marion, IL, 62959, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was there on 7/31/2025 and August 7, 2025 and I have not seen any doctor's notes from my visit. On 7/31 the doctor attempted t9 remove a Polyps from my Utereus and said that she could not get it out and would need to schedule for me to have anesthesia. On my next appointment on 8/7/2025, the doctor said that the Ultrasound did not detect polyps but we can schedule a Biopsy. What is the purpose of o Biopsy if the Ultrasound did not detect anything?
Business response:
Thank you for providing feedback and informing us about this issue, Sandra. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (618) 997-5266. We also welcome a private secure message through our patient portal. A link is available on our website. Our team would like to discuss this experience further.
I was told twice , calling up at the office that they would do blood work. I chose the day and hours that worked best for myself and family and 5 minutes after I got there I was told they wouldn’t be able to do blood work because the people would be there to pick up all samples in five minutes , so 4:30. Absolutely not accurate information for an appointment I had planned and scheduled. I also felt like I was a problem. I’ve had issues with my previous obgyn, and hoped my feelings would be valid and taken care of. I was... read more
I’m currently pregnant and got told wrong with how far along I was, I also feel like I’m not heard and they just wanna get me in then out
Business response:
Jasmyne... Our Practice Management reads all feedback and makes every effort to assist with issues offline out of respect for patient privacy. If we are unable to reach you, please contact us at (618) 997-5266 or send us an Athena portal message so we may reach you directly. The patient portal is secure and can be accessed through our website. Thank you for allowing us the opportunity to resolve your concerns.
The front desk and the doctor was very nice. The lady that does the ultrasound was very rude and not very professional.
Great experience
Amazing staff that are so patient and kind
I was seen for my twin pregnancy at heartland in Marion , i had some complications with swelling, blood pressure etc. I told the doctors there and they all said it was normal. I could tell my body was telling me it was not normal. After weeks of telling them something wasn’t right I went to the er to find out I needed an emergency c section because I had preeclampsia and has a severe amount of protein in my system, My iron was horribly low, and overall was not ready to give birth at 34 weeks. I hemorrhaged. Never again will ... read more
Business response:
We value your feedback and are sorry to hear about your negative experience. We strive to offer the best experience, and your feedback will help us improve. If you would like any additional help with your concerns or experience, we welcome a call or secure Athena patient portal message. Kindly, Heartland Women's Healthcare, (618) 997-5266
Dr. Nolen has no bedside manners nor grace or empathy when it talking to her patients whatsoever. She entered the room, without knocking, and didn’t even introduce herself. Just told me to put my legs up and scoot my butt down. Mind you this was the first time we had ever met. When the exam started I informed her that the exam was getting very painful and that I wasn’t very sexually active so it’s probably more sensitive to the pressure. She told me “if you start to enjoy this at any time let me know and I’ll give you a refe... read more
Business response:
Hi Jordon Lay - We are sorry to learn you had this experience and thankful you brought it to our attention. Our team will be reviewing your feedback and further investigating. Management makes every effort to follow up and connect directly, though we also welcome a call or a secure Athena portal message (link on our practice website) with any additional information you are comfortable sharing so that we may best understand and help. Sincerely, Heartland Women's Healthcare, (618) 997-5266
Did not like the doctor I seen today I felt like she didn't care about what was actually going on with me and when I told her about work it's like she didn't even care. Honestly felt like I was speaking to my boss than to someone else and the next time she is there and they try to sit me with her I will not let it HAPPEN.
Business response:
Susan, we value your feedback. Your comments have been shared directly with the Practice Management team to further review. Sincerely, Heartland Women's Healthcare
Frequently asked questions about Heartland Women's Healthcare
How is Heartland Women's Healthcare rated?
Heartland Women's Healthcare has a 4.6 star rating with 796 reviews.
When is Heartland Women's Healthcare open?
Heartland Women's Healthcare is closed now. It will open tomorrow at 9:00 a.m.