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Heartland Women's Healthcare
- Obstetricians & Gynecologists
- Mt Vernon, IL
About this business
Heartland Women’s Healthcare coordinates convenient personalized healthcare for women in all stages of life utilizing innovative technology within a warm and welcoming environment. With locations throughout Missouri and Southern Illinois, our providers, are specialists in obstetrics and gynecology.
Location details
3130 Veterans Memorial Dr, Mt Vernon, IL, 62864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not sure if it's just my pregnancy or if it's just the staff I'm just not liking my visits
The lack of communication and general interest of the patient could definitely use some improvement
Please make sure you check pregnant patients cervix when you’re supposed and don’t flat out tell a patient they could lose their baby!! If you guys would do the tests when you’re supposed to you wouldn’t have patients being upset and then having to go to a high risk doctor! I’m okay now because the high risk doctors are way more thorough with me!! Also always felt rushed in the office.
Multiple scheduled appointments had been canceled on me a short time before my anticipated attendance. The time spent in the waiting room often exceeds the time carved out for the entirety of an appointment. The front desk staff catch a lot of slack from the negligence of time management pertaining to the office staff. Therefore, the front desk staff are frequently hostile, or tempered, when approached. I always feel there is much to learn as a first time parent, but the nurses and providers do not exude patience to teach... read more
This was my fourth appointment and as usual, the restroom patients use to provide urine samples was horrid -- urine splattered on the toilet seat and floor. I expect a medical facility to be clean, and someone needs to clean the toilet more. The receptionist is unapproachable, so I have never told her about the disgusting bathroom we have to use at each appointment. Dr. Rubenacker is absolutely wonderful though!
I just don't like my visits and not sure where else to go
It has to do with the fact that every time I turn around, they reschedule the ultrasound times no one notifies me and then by the time we get back there, there is such a hurry that they do such a horrible job. Yesterday was supposed to be one of my last ones and it was so sped through that. I didn't even get to enjoy the experience
The staff is very friendly, and I was able to get in quickly.
My appointment was at 10 am for an ultrasound and 10:15 with the provider. I arrived at 9:50 am and was checked in. I sat for 20 minutes before the front desk told me “you can’t get your ultrasound until you give a urine sample”, which would have been helpful to know right when I arrived. I proceeded to sit in the lobby for about an hour and 20 minutes before getting my 5 minute ultrasound and saw a provider (which was not even who I requested to see). Overall was there for well over 2 hours. I am planning on switching care ... read more
Frequently asked questions about Heartland Women's Healthcare
How is Heartland Women's Healthcare rated?
Heartland Women's Healthcare has a 4.7 star rating with 742 reviews.
When is Heartland Women's Healthcare open?
Heartland Women's Healthcare is closed now. It will open at 9:00 a.m.