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Heritage Nissan
- Rome, GA
About this business
Your Nissan Dealer. Visit Us Online for Local Offers & Events.
Location details
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
From the moment I pulled onto the lot, everyone in the service department were welcoming and had a smile on their face. Will definitely be back here.
Business response:
ALEXIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everyone I’ve dealt with at Shottenkirk has been friendly, helpful and professional. I highly recommend.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
I loved my sales man Marty He was great. I got a little confused in finance dept with finance guy. Worried about electronics of vehicles. I like the dealership
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
I’ve bought a lot of vehicles in my life. A worked at dealerships an owned a used car lot. Marty is the very best sales person I have ever had the opportunity of meeting. I rate him at the top
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
They were fast and they were able to put me in a car. God definitely guided them every step of the way because not only did I get a car that was my favorite color I was brand new with only 7 miles on it! I love. Sarah was so sweet and patient! She’s the best!
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
We had an appointment with the service department, made with Jaime. Jaime took care of us through the entire process. Everything was quick and thorough. Since the car repairs were going to take a couple of hours, they offered us a courtesy ride into town. Kevin, the driver, was the highlight of the experience. Fun, informative, very friendly. When the car was ready, they offered a car wash. Unexpected. All in all, a great experience.
Business response:
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
They were fast and very professional. They had the work done in the amount of time they said.
Business response:
JOE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
I was sent an e-mail inviting me for a 39. 99 oil change. I scheduled the appointment, saying that in my appt request. I explained that when I arrived for my appt. SA asked if I had a coupon, I informed him I did not, had received an e-mail. He asked about other services, I explained I only need the 39.99 oil change. His response was no problem, we will also do a courtesy inspection for other services needed. I requested a price on a set of tires as well. When the service was complete, the cashier asked if I had a coupon, I ... read more
Business response:
RANCE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
I have been using Nissan Rome for years. Always good service. Will continue to use.
Business response:
VICK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Frequently asked questions about Heritage Nissan
How is Heritage Nissan rated?
Heritage Nissan has a 4.9 star rating with 2,803 reviews.
When is Heritage Nissan open?
Heritage Nissan is closed now. It will open tomorrow at 9:00 a.m.