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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Incredibly happy I made the long drive to this dealership. The entire staff was friendly, respectful, and accommodating. No pressure, no hassle, no runaround. Great experience.
Business response:
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Trisden has been very helpful both times I have had to visit the service dept.
Business response:
MELANIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Really friendly and helpful dealership. Helped me to get into the car I was looking for with all the safety features I wanted.
Business response:
JASON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
Had to return after driving a mile away because the info screen was locked up they shouldn’t return the vehicle to the customer if it hasn’t been checked
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
Great and friendly people they’ll get you riding right with the perfect car that fits you
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
i was very happy with the service dept staff,3 different young men helped me at different times. joseph jackson
Business response:
JACKSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Did first oil change,great service,in and out about 1 hr.clean facility ,will be back.
Business response:
brandon, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Worked with LB on Saturday but talked to Hannah and Seth several times on the phone. Everyone was professional and good to work with. The document signing went very fast about 20 min, I spent 3 hrs waiting to sign earlier this year.
Business response:
JOHN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Very efficient friendly and knowledgeable. Paid attention to what I wanted in a new car. All who helped was awesome. Answered all my questions Marty Sweatman was awesome. Thanks Marty.
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
Heritage Nissan is closed now. It will open at 9:00 a.m.