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Heritage Nissan
- Rome, GA
About this business
Your Nissan Dealer. Visit Us Online for Local Offers & Events.
Location details
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We had an appointment with the service department, made with Jaime. Jaime took care of us through the entire process. Everything was quick and thorough. Since the car repairs were going to take a couple of hours, they offered us a courtesy ride into town. Kevin, the driver, was the highlight of the experience. Fun, informative, very friendly. When the car was ready, they offered a car wash. Unexpected. All in all, a great experience.
Business response:
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
They were fast and very professional. They had the work done in the amount of time they said.
Business response:
JOE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
I was sent an e-mail inviting me for a 39. 99 oil change. I scheduled the appointment, saying that in my appt request. I explained that when I arrived for my appt. SA asked if I had a coupon, I informed him I did not, had received an e-mail. He asked about other services, I explained I only need the 39.99 oil change. His response was no problem, we will also do a courtesy inspection for other services needed. I requested a price on a set of tires as well. When the service was complete, the cashier asked if I had a coupon, I ... read more
Business response:
RANCE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
I have been using Nissan Rome for years. Always good service. Will continue to use.
Business response:
VICK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Service department did an excellent job checking in and out, tech had a little trouble down loading radio update, otherwise excellent service visit.
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
He experience was good I am glad that I had a coupon to pay for my oil change. Everyone was professional and I look forward to having my car service to gain in the future
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Very helpful and attentive---work was done in a timely manner. They did an excellent job.
Business response:
MYRA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I made an appointment for service. I got in quickly and the work was done in a timely manner. The team was very friendly and professional. I would highly recommend this location to anyone.
Business response:
KRISTON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Love Jaime Chachua in service, as long as he’s there I’ll forever go to him for my Jeep needs. He’s the best, in my opinion.
Business response:
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Frequently asked questions about Heritage Nissan
How is Heritage Nissan rated?
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
When is Heritage Nissan open?
Heritage Nissan is open now. It will close at 6:00 p.m.