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Heritage Nissan

4.9
  • Rome, GA

About this business

Your Nissan Dealer. Visit Us Online for Local Offers & Events. 

Location details

1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.92,805 reviews
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Sol's profile image
6 months ago

Great service and clear explanation for everything. Everyone was friendly. I will definitely visit again. 

Business response:

Sol, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

WAYNEJNACEY's profile image
WAYNEJNACEY 
6 months ago

Who is Ronnie Blake? I don’t know that I worked with him during my recent visit. 

Business response:

WAYNE, thank you for sharing your experience with us. We appreciate your feedback! 

AYR2603's profile image
6 months ago

This is my place to come for car care😁 the are really great and through 

Business response:

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

SAGREEN445's profile image
SAGREEN445 
6 months ago

Matt Duvall is the very best service manager. He is professional, kind, and an excellent communicator. 

Business response:

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome! 

ANJA_FERGUSON's profile image
ANJA_FERGUSON 
6 months ago

I realize it was late at night when we made the deal, but we were called back to sign a paper because they had calculated extended warranty and gap insurance. We had already declined because we are going with our bank. Then they called a few days later for 3 references for our bank we are financing with. A bank that already has ALL of our accounts. That had me confused. It just seems odd, of the all times I've purchased a vehicle, to be contacted so many times AFTER the deal was done. It's exhausting. Caleb, John, and Brad w... read more

Business response:

ANJA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome 

RK.HERRING1123's profile image
RK.HERRING1123 
6 months ago

Friendly and professional, greeted at the door by both the salesman then the sales manager. Great experience from start to finish! 

Business response:

RK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

NANSTANLEY1's profile image
NANSTANLEY1 
6 months ago

The staff here is Friendly and Professional! Service Manager Jamie Carter treated me like Family right away. Giving me All my options for repairs and working diligently to find the Best Buy on Materials we Needed SAME DAY to Make this happen. The waiting area has EVERYTHING YOU NEED to feel at home while waiting. Thanks to EVERYONE at Shottenkirk Nissan. 

Business response:

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again! 

SHLSTONE's profile image
6 months ago

I purchased my vehicle at a dealer in Lithia Springs. I was not aware that the service warranty was at that dealer only. Unfortunately, was made aware of this after Shottenkirk performed the oil change. Therefore, an average rating of 3 stars 

Business response:

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome 

DHCOTTLE's profile image
6 months ago

Matt made me feel very welcome and at ease with the dealership.He was also very professional.and friendly 

Business response:

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future! 

Frequently asked questions about Heritage Nissan

How is Heritage Nissan rated?

Heritage Nissan has a 4.9 star rating with 2,805 reviews. 

When is Heritage Nissan open?

Heritage Nissan is open now. It will close at 6:00 p.m.