This profile has been claimed by the business owner or representative.
Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great service and clear explanation for everything. Everyone was friendly. I will definitely visit again.
Business response:
Sol, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Who is Ronnie Blake? I don’t know that I worked with him during my recent visit.
Business response:
WAYNE, thank you for sharing your experience with us. We appreciate your feedback!
This is my place to come for car care😁 the are really great and through
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Matt Duvall is the very best service manager. He is professional, kind, and an excellent communicator.
Business response:
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
I realize it was late at night when we made the deal, but we were called back to sign a paper because they had calculated extended warranty and gap insurance. We had already declined because we are going with our bank. Then they called a few days later for 3 references for our bank we are financing with. A bank that already has ALL of our accounts. That had me confused. It just seems odd, of the all times I've purchased a vehicle, to be contacted so many times AFTER the deal was done. It's exhausting. Caleb, John, and Brad w... read more
Business response:
ANJA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
Friendly and professional, greeted at the door by both the salesman then the sales manager. Great experience from start to finish!
Business response:
RK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
The staff here is Friendly and Professional! Service Manager Jamie Carter treated me like Family right away. Giving me All my options for repairs and working diligently to find the Best Buy on Materials we Needed SAME DAY to Make this happen. The waiting area has EVERYTHING YOU NEED to feel at home while waiting. Thanks to EVERYONE at Shottenkirk Nissan.
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I purchased my vehicle at a dealer in Lithia Springs. I was not aware that the service warranty was at that dealer only. Unfortunately, was made aware of this after Shottenkirk performed the oil change. Therefore, an average rating of 3 stars
Business response:
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
Matt made me feel very welcome and at ease with the dealership.He was also very professional.and friendly
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Heritage Nissan has a 4.9 star rating with 2,805 reviews.
Heritage Nissan is open now. It will close at 6:00 p.m.