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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Good customer service, a little expensive though. The service work that was done for me was done in a timely manner and seems to have been done properly.
Business response:
DSMITH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Very helpful employees did a great job explaining things clean showroom good coffee Need car wash working
Business response:
MSBRENDAEVANS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Today’s experience was great. Efficient and no charge as promised. Service representative delivered information about recall in easy to understand manner. Thanks
Business response:
DBAKER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
I was very pleased with my visit, they got me in and out in a timely manner and everyone was very helpful and friendly.
Business response:
FREEMANRANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great Service every time with attention to details and excellent communication . The service department listens attentively to descriptions of automotive issues and makes sure to clarify that they have it entered in correctly. It makes it less stressful to deal with car issues.
Business response:
JCEDWARDS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
So far they have been good with servicing my vehicle. They have delivered great customer service in the service department and done a good job finding the problem and repairing my vehicle.
Business response:
VICKSBOYY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Always made it easy to deal with. Would like the free car wash to open agsin.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
People were great, but they put synthetic oil in my '06 sentra. I was told they put that in all the vehicles, then I was told by management that they had regular oil. I paid 70.00 for 3 quarts of oil including filter. I really would of rather just had the oil my car is used to. I read synthetic could make an older car start leaking That may be a myth, but i am kinda nervous. I am thinking anout taking it somewhere else and just getting regular oil put in it. I have always taken my car there for everything. Batteries, brakes,... read more
Business response:
Valley, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
5000 mile Oil & Filter change service only. Shottenkirk service coupon received via email accepted and used. Thanks
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Heritage Nissan has a 4.9 star rating with 2,805 reviews.
Heritage Nissan is open now. It will close at 6:00 p.m.