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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Service was quick! Matt is always thorough about details pertaining to the service! Definitely recommend
Jaime was very patient and informative. Thanks for the great service! Will be back for the next service
Great experience! I was treated with respect and only services needed were recommended . Nothing more
Business response:
CAMILLEBEARD, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
My visit on this occasion involved the replacement of the shifter knob in my 350Z. My service representative, Jaime Cachua, said, of course we can do that, when a made my service appointment. Jaime has consistently been accommodating with my service requests. The replacement took an amazingly short time, and, because the replacement to less time than expected, Jaime reduced cost from the estimate. I would say that was great customer care.
Business response:
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Fast friendly service. Work was done well and everything was explained that was needed to be done.
Business response:
EDDIECOULTER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
The service was excellent. The employees were friendly and able to answer any questions that I asked.
Business response:
CJCOUCH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Helpful, courteous staff and competent technicians. Fair prices. Clean, attractive waiting room and restroom. Pleasant experience. Really appreciate being able to drive up and immediately receive attention.
Business response:
CAROL.WILLIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Fast friendly service! From the greeting to the associates inside the service/dealership and delivering my truck, my experience was great!
Business response:
Rick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Service was awesome and very quick. I asked if I could have my car back within 30 minuets and they made it happen.
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.