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Heritage Nissan
- Rome, GA
About this business
Your Nissan Dealer. Visit Us Online for Local Offers & Events.
Location details
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service, but not all of my concerns were addressed. They essentially informed me that since there were no error codes stored, they couldn't replicate the issue. also they left trash in my truck
Business response:
THURNERTIMMY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome
Very good experience all the way around. Every experience I have had with this organization has been great
Business response:
JLCARTER63, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Worked me in and found my issue. ...quick. Had my truck back the next day. I am very grateful for Shottenkirk!
Business response:
Chris S, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I came in with a special need to trade my 2024 carnival for an older vehicle and get a check back for the difference.. I needed this to happen to save my home and my salesman Seth and the sales manager made it happen, no judgment no negative attitude, we are already repeat customers at this location but this has made us lifetime customers. Thank you for everything!
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
Great experience. Brad & Ephren were great to work with. Hassle free & would highly recommend them to anyone looking to purchase a Nissan.
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
My appointment was really quick (as expected), and everyone was polite. I was greeted as soon as I arrived.
Business response:
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Everyone was very upfront. There was no additional unexpected charges. They were easy to deal with. I would definitely give them an excellent rating, and would absolutely buy from them again.
Fast and professional service. They let me know when my car was ready and helped me immediately when I showed up to pick it up.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great service and they were real quick! I will definitely be coming back for my next service!
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Frequently asked questions about Heritage Nissan
How is Heritage Nissan rated?
Heritage Nissan has a 4.9 star rating with 2,805 reviews.
When is Heritage Nissan open?
Heritage Nissan is open now. It will close at 6:00 p.m.