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Your Nissan Dealer. Visit Us Online for Local Offers & Events.
1500 Veterans Memorial Hwy NE, Rome, GA, 30161, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Matt is very friendly, professional, and courteous! He is a very knowledgeable service agent! Thanks!
Business response:
DEXTERKINNEBREW, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great people, quick and reliable service, as well as comfortable and accommodating environment to wait in.
Business response:
ARRIELLETURNER18, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Recall items were fixed quickly and software was updated that alleviated current problem. Was surprised I wasn’t pressured into things not needed
Business response:
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Prices are too high for parts and labor but the service team is very helpful and professional.
Business response:
DEESE6367, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Bought any Rogue from them and have had services done. Very pleased with this dealership.
Business response:
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
I am always very pleased with the service here! ! They always explain everything ahead of time!
Business response:
ROBINCHANDLER_CHA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
The service team is always helpful. They work diligently to provide quality service in a reasonable time.
Business response:
HELIE0611, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
The service provided this visit was a very good reason to use Shottenkirk Nissan. They corrected an item that may have unintentionally been missed on the last servicing. When I contacted them, they conscientiously listed to my explanation of the issue, immediately scheduled an appointment to correct the issue and did not charge me for the correction. That is dependable and accountable service.
Business response:
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
They were friendly and performed our vehicle maintenance very quickly and at a reasonable price.
Business response:
MELISSAANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Heritage Nissan has a 4.9 star rating with 2,877 reviews.
Heritage Nissan is closed now. It will open tomorrow at 8:30 a.m.