Heritage Senior Campus

Suzie D 

on Caring

5 years ago

I am a friend or relative of a current/past resident So glad we chose Heritage of Muskego for my Mom. She had a stroke and needed a little more help and more eyes on her. Heritage fits the bill in so many ways. Staff is always courteous, friendly and helpful. So many activities to partake in and monthly outings. Little by little my Mom is coming out of her shell and feeling "home." The apartment itself is beautiful as is the whole building (they decorate gorgeously for the seasons!) She has privacy, but help at the push of a... read more

Kurt 

on Caring

5 years ago

I visited this facility Heritage Muskego is very modern and well-maintained, it's fairly upper-class in a way. The staff was very accommodating, she did a thorough job and showed us upstairs and downstairs. I was shown the single residences, they're updated and follow the latest trends. They have activities for the residents like vacation plans or entertainment if I remember correctly. It's kind of a neat feeling, you're not sure how much there is to see. I wanted to explore further just to see how big it is, and when you're... read more

Margaret 

on Caring

6 years ago

I visited this facility We toured the independent living side of Heritage Muskego. Everything was very nice. I was impressed with them, the only problem I found was that they did not have an enclosed or underground parking, which I felt was very important to me. The staff was very nice, answered all our questions, showed us everything, and I liked the location. 

Nancy 

on Caring

8 months ago

I am a friend or relative of a current/past resident I had a loved one there in assisted living not living independently. I had to remove them because the care was different every day. They went through staff like crazy. No one knows what is going on there. There is no communication between care workers. Management is not any better, they justify everything that is wrong. Because they can't keep employees, there are not doing the job they are supposed to do. I felt they charge for services that they are not doing. Wasn't hap... read more

Reviewer#RD0405d 

on Caring

a year ago

I visited this facility I went to Heritage. It had all of the things in the apartment that my mom wanted like the microwave and the stove, and the space was nice. I liked the apartment. It had a washer and dryer in it, which is kind of something that my mom wanted at 96. So the impression was good. The entry was beautiful. There was a fireplace there, it was very pretty. However, what happened was that I had an appointment with them, and the guy canceled it two hours before the appointment. We rescheduled it to a Sunday, but... read more

Safari1 

on Caring

5 years ago

I am a friend or relative of a current/past resident My parents live at Heritage Senior Living in Muskego. Last Thursday night their underground parking structure was flooded. Twenty cars were totaled- with water up to the cup holders. Storage contents were ruined. Administration at Heritage held a meeting Monday and promised they’d provide updates to inform residents of the status. All they offered was “IT WAS AN ACT OF GOD,” i.e. “YOU’RE SCREWED.” The only help offered to 80 and 90 year old people was a *%##^ dumpster t... read more

Joan 

on Caring

6 years ago

I visited this facility I didn’t like the new Heritage Senior Living. If I were a person who wanted to go into over 55 and live there, it’s fantastic, but I wasn’t looking for that, and I was looking for my brother. It was more expensive. They didn’t have a stove in the assisted living, and my brother liked to warm up his soup on a stove. I felt it was very large, but they had very nice people, the people who worked there, and they call you by your first name.