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Kingfisher Road, Kettering, NN14 4GN, United Kingdom
Get directionsI am very happy with my dad's care he loves the staff and all the activities especially carpet balls and bingo and trips to the bowling alley in Kettering. He loves the food and afternoon tea and cake. Hermitage House Care Home is more like a hotel than a care home my dad is very happy here and my sister and I feel he is looking after well and is kept safe
Business response:
Your kind words mean the world to us and we are so pleased to look after Dad. Thank you for taking the time leave a review!
My dad came in for rest bite. And he really enjoyed himself. Caring workings. I couldn't have asked for a better place to support him and his needs. Home was clean and welcoming. A lot of different things to offer for the users. And all the help and support there for each individual.
Business response:
We are so very thankful for your kind words. Your Father is such a joy to have here at Hermitage House and we will happily have him stay anytime! Please pop in and see us soon, Kind regards
As a close friend of someone currently living at Hermitage House in Thrapston, I've been deeply impressed every time I visit. The care and attention given by the staff are exceptional, not only professional but genuinely warm and compassionate. The home itself is well maintained. Hermitage House has created a space where residents can feel secure, respected and comfortable. I can't speak highly enough of the team and enrichment they've created.
Business response:
Your words are very kind and we are very grateful for your feedback. You are more than welcome anytime. Best wishes
The staff were very good & friendly. Felt I could approach any of them with any issues or questions I had. Bathroom was very clean, could do with a towel rail & in the room a full-length mirror would have been lovely. I enjoyed my stay & taking part in the activities, especially the quiz. I enjoyed the food, especially the cakes.
Business response:
Thank you for your feedback, We are pleased you enjoyed your stay and would welcome you back into Hermitage house anytime! Best wishes to you.
Hermitage House has given us, as a family, true peace of mind that our mum is happy and very well looked after, I personally work within care and can honestly say I've never been to such a beautiful well run home. The staff are amazing, very friendly and efficient, my mum who is at Hermitage House has already built bonds with the carers, what I like about HH is its transparency, they have nothing to hide, you can turn up whenever you want which is a major green flag! My mum was lonely, confused and depressed before she came ... read more
Business response:
Your very kind words mean so very much to us all at Hermitage House. Your mum is wonderful, always greeting us with a smile and an absolute pleasure to care for. We work extremely hard and are very pleased to hear your mum feels safe. She is very much loved. Kind regards
I couldn't fault my husband's stay at Hermitage House. The care given to him was wonderful, the staff were always kind, caring and cheerful, nothing was too much bother. The home was kept immaculate, and the food excellent. I always came away knowing that he was being well cared for and felt supported in a not very easy time in my life.
Business response:
We are so pleased to have welcomed you both into Hermitage House. Thank you for leaving such kind words. You are always welcome, anytime.
My husband settled happily for his three week stay and benefited greatly from the company of others, both residents and staff. It was a huge relief for the family to see how well he was being cared for when visiting. The fact that he walked more than at home, from his room to the communal areas several times a day can only have been beneficial.
Business response:
Thank you for your kind feedback! We're so glad to hear that your husband felt comfortable and enjoyed the company of both our residents and staff. It's wonderful to know his increased activity was beneficial and that our care brought peace of mind to your family. Your support means a lot to us!
The facilities in this care home is second to none. The staff do everything within their power to make life as comfortable as possible for the residents, sometimes going above and beyond. No wish is impossible to achieve and a home-from-home ethos is maintained. I would highly recommend this care home and the staff within.
Business response:
At Hermitage House, we strive to deliver care to the highest of standards for our residents and will always go above and beyond to ensure a comforting homely environment. Thank you for your very kind words. Absolutely pleasure to care for your loved one.
Just excellent in every aspect. Genuine care, very clean and welcoming atmosphere. Mum went in with dementia and has regained a healthy weight. She has come out of her shell and socialises thanks to the team. I suppose the best bit is mum said she’d recommend this hotel to anyone. That says it all.
Business response:
Thank you for leaving such a positive review, the team strive towards excellence each and everyday, providing meaningful, caring and compassionate care which highlights the wonderful feedback given. Thank you Susan & Team Hermitage
Hermitage House Care Home has a 4.9 star rating with 34 reviews.
Hermitage House Care Home is open now. It is open 24/7.