Hermitage House Care Home

Carol H 

on Carehome.co.uk

5 days ago

I found Hermitage house a welcoming and friendly environment, all staff acknowledged me and appeared to be happy and calm. The meals and menu were very good. The availability of drinks and snacks during the day were also welcome by my partner as he only eats smaller amounts perhaps more often. Rooms were well furnished and very clean and modern. All in all very good 2 week respite, I felt secure he was well cared for. 

Dorothy M 

on Carehome.co.uk

2 months ago

My husband was in Hermitage House for 18 months. He was always treated with kindness and respect. He didn't call them carers, he called them his friends ,as did I. Food was always plentiful and delicious. Although my husband is no longer with us, I still go back for coffee mornings and am always greeted warmly. 

Alana M 

on Carehome.co.uk

3 months ago

Very supportive and helpful and have taken very good care of my mother . The food is excellent and plenty of it. The staff are always cheerful and always willing to help, they make time to talk and be with the residents and nothing is too much trouble. The home itself and rooms are spotlessly clean. 

L D 

on Carehome.co.uk

3 months ago

It takes a special kind of person to be patient, understanding and genuinely friendly towards elderly people who all have their issues and idiosyncracies. Everyone at Hermitage House is that special sort of person. The care and kindness is genuine. My mother is settled in a lovely room, enjoys chatting with the carers who enjoy chatting with her, is always treated with dignity and respect and says that she feels she belongs. Having gone from an independent life living in her own home, to being totally dependent on others, wi... read more

Robert J 

on Carehome.co.uk

3 months ago

The care home offers consistent peace of mind for my wife and me in terms where she is located in a quiet part of the home and consistent medication which has stabilised her mental health showing she now has a good level of conversational skills. 

M E 

on Carehome.co.uk

3 months ago

My wife has had excellent care ever since she's been there(August 2024). She had a few ups and downs with her health and everything has been looked after really well I can't say how pleased I am with all the staff and how friendly they are. 

V B 

on Carehome.co.uk

3 months ago

I am pleased to take this opportunity to put on record how delighted I am with the care, consideration, empathy and patience the staff afford my husband. David has dementia and has no short term memory. Sadly he can no longer walk and his personal issues must be very hard to manage. I do appreciate the fact that I don't have to worry about his welfare. In addition, I find staff polite and open when I call to ask about David's health. The way the staff helped to celebrate his birthday was really lovely. In conclusion, all thi... read more

J E 

on Carehome.co.uk

7 months ago

This care home is fantastic it is more like a hotel than a care home. The residents are well looked after, and they have a daily choice of menu with good quality of food. There are plenty of careers available which are very helpful. I feel comfortable leaving my father here as I know he is well looked after. 

K C 

on Carehome.co.uk

3 months ago

My grandmother would not be reaching her 89th birthday without the care she receives from the home. Most of the staff are brilliant, that's very important. However, the food. The food is absolutely terrible. The staff agree that's it's unacceptable, most food is brought in ready made, the poor standard of food means my grandmother often misses meals or has toast or a sandwich. Even eggs at breakfast are not cooked well, it's the simple tasks up to and including main meals. The home has seen a high turnover of "chefs" and in ... read more