Hermitage House Care Home

J P 

on Carehome.co.uk

a year ago

The facilities in this care home is second to none. The staff do everything within their power to make life as comfortable as possible for the residents, sometimes going above and beyond. No wish is impossible to achieve and a home-from-home ethos is maintained. I would highly recommend this care home and the staff within. 

Steve B 

on Carehome.co.uk

a year ago

Just excellent in every aspect. Genuine care, very clean and welcoming atmosphere. Mum went in with dementia and has regained a healthy weight. She has come out of her shell and socialises thanks to the team. I suppose the best bit is mum said she’d recommend this hotel to anyone. That says it all. 

A R 

on Carehome.co.uk

a year ago

My mother moved to Hermitage House at the end of September 2023. The staff have been so supportive of us as we have adapted to residential care. We are able to treat the home as if it was indeed our home. Having the space to spend time in beautiful surroundings gives us opportunities to be able to enjoy being together as a family as and when we are able to. As a family, we are so pleased that our Mum is cared for as we want for her as we cannot provide for her needs. Although we have had a few bumps along the way, we continu... read more

R H 

on Carehome.co.uk

a year ago

We contacted Hermitage House when we were at a crisis point with our relative and receiving no support from social care. They immediately took us under their wing and admitted our relative at short notice. Immediately we were put at ease and felt reassured this was the right place to be. The home is wonderful. Every person we’ve dealt with is so lovely and caring. The whole place has a lovely warm and relaxing feel. The residents look well cared for and happy. Our relative has improved tremendously in her time there. Everywh... read more

Jane B 

on Carehome.co.uk

a year ago

Amazing friendly atmosphere. Caring is obviously the priority and with such a human touch. Seeing my mum so settled and content has taken so much sadness from me. Mum lived with me for 42 years and the separation has been heartbreaking. I am made to feel so welcome and nothing is too much trouble. I am now trying to move closer to the home so I can spend even more time with mum and the team. Overall, thrilled with everything they do. A massive thank you. 

E F 

on Carehome.co.uk

2 years ago

I have been involved with Hermitage House since before it opened as a member of the community. The home is very welcoming. The staff exemplary, and the entire environment both peaceful and welcoming. Heritage House has become a focal point for the community and I am proud to be a small part of it. I cannot comment on value for money but everything else is as good if not better than all other places I have known. 

N B 

on Carehome.co.uk

2 years ago

My father became one of the first residents in March 2023. The care and compassion we, as a family, have received are wonderful, and the staff are all like family now. My father is happy and content in his new surroundings. We couldn't have wished for better. Thank you. 

Samantha S 

on Carehome.co.uk

2 years ago

After one day in Hermitage House, Mum said she felt as if she’d been set free! The home is beautiful with light, airy rooms throughout, and the facilities are fabulous - but the best thing is the high quality of care offered. Mum’s taken out regularly and feels part of the local community rather than being shut away as she was in her previous home. In three weeks of living at Hermitage, she’s been on a day trip to the seaside, a picnic to Chester House, and been taken out for numerous walks in the local area. With fortnightl... read more

Michael L 

on Carehome.co.uk

2 years ago

I have nothing but praise and admiration for the way in which my wife's needs are met. Staff have also supported me during this difficult and emotional time.