Hermitage House Care Home

Maxine W 

on Carehome.co.uk

2 years ago

My elderly Dad has many health challenges as a Stroke has left him partially sighted, hard of hearing with limited mobility and some days a little depressed. Hermitage House has changed Dad’s and our lives for the better - knowing that a professional and caring team are providing the support required that is tailored to my Dad’s needs. Everyone has a ready smile and it is clear that the staff are happy, very well trained, willing and able to give Dad the very best care - it’s as if the staff have wrapped a comfort blanket ar... read more

N J 

on Carehome.co.uk

2 years ago

The care my mother has received since arriving at Hermitage House Care Home has been fantastic. All staff without exception have been friendly and welcoming to both her and her family. The staff have quickly identified medical problems and the liaison with the local GP surgery has been good. The care and well-being team are keen to give my mum the best quality of life and is working tirelessly towards that goal. The facilities are both comfortable, luxurious and stylish. The food and drink available are very good and the hos... read more

Paul J 

on Carehome.co.uk

2 years ago

Dad arrived at Hermitage House Care Home on May the 1st and he has very much enjoyed his first two weeks there. He is looking much healthier now with the care and attention he receives and eating much better too. Why wouldn't he as the food is excellent. All at Hermitage House Care Home are working hard to make his time with them a comfortable one. Thank you. 

C R 

on Carehome.co.uk

2 years ago

Excellent staff very caring and nothing too much trouble. My father was very anxious when he first arrived for two weeks of respite but by the end is planning another visit very soon. 

T M 

on Carehome.co.uk

2 years ago

Excellent facilities, very clean light and airy. Staff extremely friendly and helpful offering refreshments during our visit. 

Claire F 

on Carehome.co.uk

2 years ago

Absolutely fabulous care home. Beautiful inside and all the staff are so caring and helpful. They made the transition for my father-in-law to come straight from hospital so easy and within 24 hours he was looking like a different man. 

Karen B 

on Carehome.co.uk

4 months ago

On three separate occasions, my father was found on the ground floor, not having been integrated into the activities. No staff were around to assist in getting him upstairs. On visiting over two consecutive days, my father was in the same dirty clothes and was unshaven and unwashed, whilst the middle floor appears to be "where it all happens". No effort was made to get my father upstairs to interact. I feel care was generally poor, and there was no effort upstairs to interact. I feel care was poor generally, and no effort wa... read more