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Heron House
- Assisted Living Facilities
- Sarasota, FL
About this business
Welcome to Heron House Upscale Assisted Living & Memory Care in Sarasota, FL Heron House in Sarasota, Florida, proudly offers the finest senior living experiences for those needing assisted living or memory care services. To learn more about our unique assisted living or memory care lifestyles at Heron House, please click below and explore that area within the community.
Location details
3221 Fruitville Rd, Sarasota, FL, 34237, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was not a good tour for us at the Heron House. The staff was not very friendly. We noticed that many were busy on their cell phones. The residents we saw did not look happy. It was not an inviting environment.
Business response:
Thank you for taking time to provide us with your feedback. We’re sorry to hear that your visit at Heron House did not live up to the expectations we strive for. It’s important to us that we address your concerns and make this right, so we invite you to reach out to our Executive Director at [removed]. Thank you again for your input, and we look forward to hearing from you!
My mother is doing well with her move to this community. They have a good staff in this facility, and they are taking good care of her, and her needs. I'am pleased with all they have done for us. They do a good job with the cleanliness of the community. She is doing well, and this is a community I would recommend overall.
Business response:
Thank you for sharing your confidence in us! We appreciate your recommendation of Heron House and we're so pleased that your mother is enjoying her home here. Our goal is to provide a 5-star experience for our residents and families, so if there are specific areas of improvement that you feel would help us achieve that goal, please reach out to our Executive Director with your input. Thanks!
Our Aunt of 100+ years was in respite care for 2 weeks at the Heron House for physical therapy. Most comforting was the residents accepted her as family. This only happens in a facility where the staff treats the residents in the same manner. We were very pleased with her stay and if needed we would consider Heron House again.
Very impressed with the facility. The staff is excellent.
I was really stressed out when moving my Mom. Luckily I was able to get a mover that coordinated the time of the move with me. The director Edie, met me at the front door when I had to drop Mom off and go back to meet the movers. They kept her busy till we came back with her furniture and moved her in. It went so smoothly.The employees are friendly, the food is great. My Mom has alzheimers so she complains about some things, but I don't think that it is the problem she makes it out to be. She doesnt like to join in the activ... read more
The communication wasn't that great. We had to talk about communication and how they should talk to me regarding issues with my mom. The staff was friendly and knowledgeable when I toured the facility.
I have been pleased with the care. The staff really tries the. Food is okay
My husband has been in Heron House for only three days, but my daughter and myself feel that it was the right choice for my husband. The facility is clean, the personnel is friendly and caring and we feel confident we made the right choice --- thanks to the efforts of A Place For MOM .
In terms of cleanliness, people at that age with declining abilities have a tough time keeping clean. With my father, his cleanliness is no where what it used to be, so unless you are going to follow him around, there's no way to keep it sparking clean. The people have been very welcoming and friendly. They do variety of activities. My father likes the musical things, he likes the singers and those types of activities. He loves the food! The one thing that I find somewhat troubling is the communication to the family. They al... read more
Frequently asked questions about Heron House
How is Heron House rated?
Heron House has a 4.5 star rating with 109 reviews.
When is Heron House open?
Heron House is open now. It will close tomorrow at 12:00 a.m.