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7534 Palm Ave, Highland, CA, 92346, United States
Get directionsThank you to the entire staff and the director for taking care of my Mom for 4 months. The service and the attention that my Mom received was amazing. Thank you thank you thank you Angel M.
I would also like to give a heartfelt recommendation for the Palm Center in East Highland. The staff there has always been absolutely wonderful -- caring, patient, and consistently helpful to our family member who stays there. It can be difficult to find a place where you feel truly confident leaving someone you love, but the Palm Center has given us that peace of mind. The facility is clean and well-maintained, the food is very good, and there are always plenty of nurses available. What really stands out is how quickly the... read more
Business response:
Hi, thanks for your praise and kind comments about our team.
My father suffered a stroke back in 2023 and has been at Highland Palms since. Every person I have interacted with here has been outstanding, from the director Tom to the ladies who have helped my dad with paperwork and billing, Yesenia and Griselda. The nurses are also so helpful and outstanding and really dedicate a lot to their jobs. (There have been many I wish I remembered all of their names). I am thankful for my dad's care during these fragile times. Thanks again Highland Palms staff!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Highland Palms Healthcare Center.
Highly Recommend Highland Palms Health Care Center! I can't say enough great things about Highland Palms Health Care Center. Shady and staff were amazing!!! From the moment you walk in, you can tell that the staff truly cares about their residents. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The nurses and caregivers go above and beyond to ensure that every patient receives attentive, compassionate care. They are professional, knowledgeable, and always willing to answer any questions or co... read more
I had a family member who stayed here and during their stay I can say that the nursing staff was amazing but physical therapy was terrible. My mother in law was getting therapy and had a therapist, Laura, who was condescending, rude, abrasive, short, always had a huff & puff attitude, and seemed to hated her job. Steven the physical therapist, only showed up for her first treatment and was out the door quicker than we could even think. He never worked with her again. The nursing staff however was amazing. Overall, the facili... read more
I wanted to take a minute to Thank the staff at Highland Palms Health Care For helping to make my fathers Birthday extra special. Thank you , for helping make possible the Family visit with my Father. Your staff was wonderful!! My dad looked amazing and had a wonderful time . Thank you so very much for all your work and dedication, and to the director of nursing , Thank you for leading a great group of nurses. Thank you Highland Palms. For the Great patient care.
Highland Palms Healthcare Center has the best interest of their patients in mind when coordinating the patient's care plan. The Physical Therapy staff (especially Laura and Nick) provided the optimal levels of PT to assist my mother in her rehab. Special thanks goes out to the Director of Nursing IShady), Jay and the rest of the nursing staff for providing my mother with the care she needed during her stay. Shady answered all of my questions and even returned text messages after hours. The needs of the patient are his pr... read more
DD and her staff At Highland palms Health care center was wonderful, kind, understanding and helpful. The staff at Highland Palms worked very hard to make my parent feelcomfortable. My 68 year old father had a really bad stoke DD and her staff did everything in their control to make my father feeI safe. I felted cofadent that my father was in good hands. Now my father is home doing very well. I would recommend this facility for anyone looking for a staff that cares . My name is Johnnie Beaman. Again thank you Highland Palm... read more
Highland Palms is a wonderful facility. I visit many facilities and this building is Immaculately maintained and the cleanest facility I have been to. The staff truly cares and when you interact with the patients they are happy and engaged. The rehabilitation outcomes for these patients are excellent and the nursing care is excellent. I would send a loved one there with no hesitation. Administration is involved and always puts the needs of their patients first above all else. Highland is a great facility. 10/10
Highland Palms Healthcare Center has a 4.1 star rating with 148 reviews.
Highland Palms Healthcare Center is open now. It is open 24/7.