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Highlands at Alexander Pointe

3.9

About this business

Welcome to Highlands at Alexander Pointe Conveniently located in University City North in Charlotte, NC, Highlands at Alexander Pointe offers modern living in a serene, suburban setting. Situated near Concord Mills and less than two miles north of the University of North Carolina at Charlotte, our community boasts a prime location. 

Location details

310 Highroad Dr, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.9392 reviews
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Angela B.'s profile image
Angela B. 
5 years ago

Great place to live Wonderful office staff! Apartments are great! I have been there 6 years without incident. You’ll love this place. 

Nita F.'s profile image
8 years ago

5 years of Excellence... and counting I've been living here for going on 5 years. My lease was up July 17 and because they are remodeling if I wanted the upgrade I'd have to pay $200 extra. So I said no thank you and submitted my 2 month termination. For 12 hours I research what else was being offered around me. In all the excitement I made a list of 13 that catered to me aesthetically and close to work. Next, I started reading the reviews and I tell you I begin scratching off potential places due to those who experienced bu... read more

Kayla S.'s profile image
Kayla S. 
8 years ago

Cant wait to move in! Britani is wonderful and very helpful. She made apartment hunting a fun experience. If you're going to live somewhere I say the highlands. Her knowledge and personality stuck out between the 12 other places we looked at before choosing them. Thank you britani! 

Kim R.'s profile image
8 years ago

Great Community I have lived in the Highlands at Alexander Pointe community for 6 years. I enjoy all the amenities the Community has to offer. I feel very safe in the community. Every year I renew my lease, because I know I will never find a community that will compare to the Highlands. So i do not waste my time looking. The Highlands has an awesome, professional and courteous staff. They are always attentive to my questions and concerns. If you are looking for a community (home) please go and speak with Tish, Britani, Krist... read more

Paulina k.'s profile image
Paulina k. 
9 years ago

Upscale and Quiet I have lived here for almost a month. Jennifer from the leasing office was friendly and helpful. I appreciate that this is an environmentally conscious community. There are amazing amenities such as the salt water pool, fire pit, and grills, and fitness center. My apartment is fully upgraded with granite counter tops, wood flooring, and stainless steel appliances. This is the luxury, resort style living I have been looking for. The only downside is the mandatory $75 Time Warner Cable service. I had to call ... read more

Marcus S.'s profile image
Marcus S. 
9 years ago

The Highlands at Alexander Pointe Recently moved to this complex and the experience so far as been pretty good. Excellent staff and cooperative workers. Pool is always busy but in the sense of frolicking with your neighbors. 

Shawana A.'s profile image
Shawana A. 
a year ago

Please be careful moving here This was the 2nd time I lived at this complex. Both times I enjoyed the stay and even referred friends. I got my leasing prices really late this year so I didn’t even have the 90 days they normally give. I gave notice to move out only to find out not even through the complex that my lease was extended which cost me over $1000. I cleaned up the apartment prior to leaving and just got notice that they were keeping my $500 deposit due to the carpet which was not even new and worn down when I moved ... read more

Tina P.'s profile image
2 years ago

Do NOT rent here! There are too many issues with management to even list here. Don’t waste your time and money paying for amenities that aren’t operable or available to us. The service all around is terrible. Management is a joke and doesn’t do their job. Definitely way overpriced for the type of nonexistent service and subpar management they have. I’m so disappointed that they sold me this place under the pretense of false advertising. 

Erin D.'s profile image
3 years ago

Awful! Will not return calls or emails…. Just try getting the HO too before you move here. Property manager and area director should not be in these roles. Awful….. please don’t rent here. Save yourself the pain. These are not the people you want to rent from. 

Frequently asked questions about Highlands at Alexander Pointe

How is Highlands at Alexander Pointe rated?

Highlands at Alexander Pointe has a 3.9 star rating with 392 reviews. 

When is Highlands at Alexander Pointe open?

Highlands at Alexander Pointe is closed now. It will open tomorrow at 9:30 a.m.