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Highlands at Alexander Pointe

3.9

About this business

Welcome to Highlands at Alexander Pointe Conveniently located in University City North in Charlotte, NC, Highlands at Alexander Pointe offers modern living in a serene, suburban setting. Situated near Concord Mills and less than two miles north of the University of North Carolina at Charlotte, our community boasts a prime location. 

Location details

310 Highroad Dr, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.9392 reviews
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Alaina McGowan A.'s profile image
Alaina McGowan A. 
3 years ago

DO NOT RENT HERE! If I could give this place 0 stars that’s what I would have provided. Do not waste your money at this facility. The staff is extremely unprofessional, they do not return calls and they’re hardly ever available to pick up the phone. The apartments DO NOT look anything like the photos online. They fail to inform you that all of the units are not updated and do not have updated appliances/white cabinets in the kitchen. The units smelled like cigarette smoke and the manager insists they are transitioning into n... read more

Shateke B.'s profile image
Shateke B. 
3 years ago

Horrible experience My neighbors are loud on all sides, the floors and walls are paper thin, it takes a very long time to have service request completed, there is work going on all the time which makes it loud constantly during the day, the new management team are unprofessional and dictate to tenants rather than communicate appropriately . There is constant traffic congestion in the parking areas, packages are always stolen despite the luxor delivery box that is constantly not operating correctly. The front exit gate is ope... read more

Saryou S.'s profile image
Saryou S. 
7 years ago

TERRIBLE TERRIBLE TERRIBLE. DO NOT MOVE HERE. I hate this community. I honestly thought these people will be nice and helpful. But no they are not. I have been living here for 2 months and i had submitted maintenance requests in the first week of me moving in about some faulty appliances and bathroom. They still havent fixed it yet. I have gone to the leasing office multiple times yet they say the same thing everytime that the guy will come today and fix it. But no one ever does. Besides that the bug problem is terrible. Eve... read more

Frequently asked questions about Highlands at Alexander Pointe

How is Highlands at Alexander Pointe rated?

Highlands at Alexander Pointe has a 3.9 star rating with 392 reviews. 

When is Highlands at Alexander Pointe open?

Highlands at Alexander Pointe is closed now. It will open tomorrow at 9:30 a.m.