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Hilliard Grand Apartments
- Apartments
- Dublin, OH
About this business
Location details
5399 Grand Dr, Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There have been... (Verified Renter) There have been several issues over the past year that have been basically dismissed, not addressed or responses to.
Business response:
Thank you for taking the time to review our community. We appreciate your feedback. We strive every day to provide excellent service to all of our residents and we apologize that we have fallen short. We would love the opportunity to speak to you directly in regards to your concerns. Please feel free to reach out to us via the office line at 614-336-7800 or email me at Charity.Jacobs@SteadfastLiving.com. Again, thank you for your review and I hope to speak with you very soon.
The interaction was... (Verified Renter) The interaction was not horrible, although I don't remember the Agent's name (Jessica, from looking at the card). I would have liked to have a connection with the leasing staff, and feel like I was treated more than just a person walking in the door. I would have liked to feel that I am going to be part of a 'community' and that she was just as excited for me to be part of it.
Business response:
Thank you for your time in reviewing our community. I am sorry that your initial experience was anything less than positive. We would love the opportunity to discuss this with you if you would like. I can be reached at 614-336-7800 or Charity.Jacobs@SteadfastLiving.com.
The biggest problem... (Verified Renter) The biggest problem we had was the 3rd party company handling the electricity. They were price gouging mercilessly. Several monthly bills were up 4x the average of AEP
the garbage situation... (Verified Renter) the garbage situation has been out of control still I moved in. There are times I walk all the way to the dumpster and have to leave my garbage outside the bin due to the mess. The smell is also horrible. The snow removal was also not up to what I am used to having.
Maintenance has always... (Verified Renter) Maintenance has always been great. However the parking issue and noisy upstairs neighbor is very annoying to say the least.
Carpet quality is... (Verified Renter) Carpet quality is a big minus
Nice shell, roth inside. I'm a tenant since May 2016 , only reason for taking an appartment is due to my old house sold too fast (1 day) and our new build wasn't ready. Since we arrived we noticed a sewer smell in the hallbath that doesn't go away till today we rented a townhome on Landview Dr. on the same hallbath water was pooring from the appartment next door and that got fixed within the first week. The walls between appartments are too thin, the wonderful people next to us had a baby crying all night that made our night... read more
Frequently asked questions about Hilliard Grand Apartments
How is Hilliard Grand Apartments rated?
Hilliard Grand Apartments has a 4 star rating with 314 reviews.
When is Hilliard Grand Apartments open?
Hilliard Grand Apartments is closed now. It will open tomorrow at 10:00 a.m.