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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service has somewhat declined in the store. Employees usually no longer offer to load my car when purchasing heavy bags of dog food and cat litter
Business response:
Kate, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our Cahaba Village staff members haven't lived up to our high standard of service during your most recent visits. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have escalated your complaint to the Regional Manager of this location, Joy Varden, and she has addressed this matter with the team.... read more
Big selection of items. Helpful staff.
Business response:
Trisha, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service and that’s very important to me!!!
Business response:
Lisa, we truly appreciate your continued support and the great review! Because of you Hollywood Feed is ranked high in pet care with a high score of 98.33! We truly appreciate you being a part of the Hollywood Feed family! Thank you so very much.
Big selection of items. Helpful staff.
Business response:
Trisha, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service and that’s very important to me!!!
Business response:
Lisa, we truly appreciate your continued support and the great review! Because of you Hollywood Feed is ranked high in pet care with a high score of 98.33! We truly appreciate you being a part of the Hollywood Feed family! Thank you so very much.
The inventory is great and the staff is extremely friendly and helpful!
Business response:
Hi Sally M. We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
Great service and a great place to shop.
Business response:
Hi April P. We truly appreciate your continued support and the great review! Thank you so very much.
Great customer service, friendly with a smile.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Andrew! We hope to see you again soon!
The inventory is great and the staff is extremely friendly and helpful!
Business response:
Hi Sally M. We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,644 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.