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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service
Business response:
Amanda, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I always have great customer service! The employees are so kind and knowledgable!
Business response:
Brittian, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I always have great customer service! The employees are so kind and knowledgable!
Business response:
Brittian, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very helpful.
Business response:
Deborah, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
I live an hour away I always place my order online and my brother picks it up. Its always packaged great, a sweet note and samples! I love the samples to try before I buy!
Business response:
Sharen, we’re very proud of the compliment on our Clift Farm store! We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed, we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoy each shopping experience! Thank you for being a part of the Hollywood Feed family and we look forward to assisting you again soon!
The person who helped us was very knowledgeable, friendly and helpful. I had many questions since I haven't had a dog in the last 40 years. Raising dogs has changed a lot since then. She answered all my questions and gave advice when asked. I will definitely go back.
Business response:
Corrie, we’re very proud of the compliment on our team member at our Clift Farm store. At Hollywood Feed, we believe in going above and beyond for customers and ensuring a fantastic experience. Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommenda... read more
Great customer service but I think the prices can be a little low.
Business response:
Alyssa, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
I live an hour away I always place my order online and my brother picks it up. Its always packaged great, a sweet note and samples! I love the samples to try before I buy!
Business response:
Sharen, we’re very proud of the compliment on our Clift Farm store! We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed, we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoy each shopping experience! Thank you for being a part of the Hollywood Feed family and we look forward to assisting you again soon!
Great customer service but I think the prices can be a little low.
Business response:
Alyssa, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,141 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.