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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I was disappointed the girl that checked me out didn’t offer to carry my two big bags of cat food to my car.🙁. They always do!
Business response:
Charlene, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Brookridge location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. If you wou... read more
Very convenient. Great prices, and I love the curbside pickup!
Business response:
Elaine, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! We're so glad to hear you're enjoying our newest service, Curbside Pickup!! Thank you for providing us with awesome feedback about this service!
Incredible customer service! If I could give 10 stars, I would. I messed up my order ( it was my fault) but Hollywood Feed corrected it and was beyond gracious in doing so! I am a customer for life! Thank you for going over and beyond to correct my mistake!
Business response:
Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Love having Loki's food delivered. Thank you.
Business response:
Nikki, thank you so much for this lovely review! We are thrilled to hear you are enjoying our Same Day Delivery service! Give Loki a pet for us, and we hope to see you again soon!
Great customer service! Friendly staff!
Business response:
Jennifer, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Every time we go in this store, we are always treated with the utmost respect and kindness!! We absolutely love coming to this store!! Great job everyone!!!
Business response:
Crystal, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Love having Loki's food delivered. Thank you.
Business response:
Nikki, thank you so much for this lovely review! We are thrilled to hear you are enjoying our Same Day Delivery service! Give Loki a pet for us, and we hope to see you again soon!
Home delivery was easy and fast.
Business response:
Amber, thank you so much for this great feedback! We are thrilled to hear you are enjoying our Same Day Delivery service! We hope to see you again soon!
Every time we go in this store, we are always treated with the utmost respect and kindness!! We absolutely love coming to this store!! Great job everyone!!!
Business response:
Crystal, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,141 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.