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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service to customer and their pets
Business response:
Teresa! We strive to provide the best service for all our customers (two and four legged!). Thank you for the feedback!
Great customer service to customer and their pets
Business response:
Teresa! We strive to provide the best service for all our customers (two and four legged!). Thank you for the feedback!
I was disappointed the girl that checked me out didn’t offer to carry my two big bags of cat food to my car.🙁. They always do!
Business response:
Charlene, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Brookridge location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. If you wou... read more
Very convenient. Great prices, and I love the curbside pickup!
Business response:
Elaine, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! We're so glad to hear you're enjoying our newest service, Curbside Pickup!! Thank you for providing us with awesome feedback about this service!
I was disappointed the girl that checked me out didn’t offer to carry my two big bags of cat food to my car.🙁. They always do!
Business response:
Charlene, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Brookridge location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. If you wou... read more
Very convenient. Great prices, and I love the curbside pickup!
Business response:
Elaine, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! We're so glad to hear you're enjoying our newest service, Curbside Pickup!! Thank you for providing us with awesome feedback about this service!
Incredible customer service! If I could give 10 stars, I would. I messed up my order ( it was my fault) but Hollywood Feed corrected it and was beyond gracious in doing so! I am a customer for life! Thank you for going over and beyond to correct my mistake!
Business response:
Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Every time we go in this store, we are always treated with the utmost respect and kindness!! We absolutely love coming to this store!! Great job everyone!!!
Business response:
Crystal, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Every time we go in this store, we are always treated with the utmost respect and kindness!! We absolutely love coming to this store!! Great job everyone!!!
Business response:
Crystal, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,302 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.