Hollywood Feed

Business response:

Kimberly, we are so grateful for your wonderful feedback! We are pleased to hear that Steve at our Snellville location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Business response:

Linda, thank you so much for your excellent review! Our Snellville store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.h... read more

Business response:

Patty, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Business response:

Patty, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Business response:

Linda, thank you so much for your excellent review! Our Snellville store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.h... read more

Business response:

Krista, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Business response:

Krista, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Business response:

Wow! This review is amazing! Thank you so much for such a huge compliment, Amy! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer, be it in the store, or through our same day delivery service. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Business response:

Thank you Nathalie for the 5-stars! We are THRILLED to hear about your wonderful experience at our Snellville/ Webb-Gin store! We think they’re pretty great too! Our staff are experts in all things pet, and we are so proud to read about our team's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so yo... read more