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Hollywood Feed
- Pet Stores
- Lawrenceville, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Lawrenceville, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family memb... read more
Location details
1250 Scenic Hwy, Suite 1240, Lawrenceville, GA, 30045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Amazing and PATIENT customer service. Great prices and choice of products!
Business response:
Amanda, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs (at competitive prices) and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always goes above and beyond. Thank you all for being a 5star. If I could give a 10 I would!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Tracy! We hope to see you again soon!
Great customer service
Business response:
Tiffani, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Best customer service I’ve received in a long time!
Business response:
Trisha, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Friendly service. Clean and inviting store with a varied selection of everything you need for your furry friends. 😊
Business response:
Denise, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Friendly service. Clean and inviting store with a varied selection of everything you need for your furry friends. 😊
Business response:
Denise, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
I have been trying to order the bully sticks we like for weeks. I prefer to order online and you guys deliver to my house. You have been sold out of them. Really annoyed me when you send coupons for things that we buy but they are sold out during coupons time. Tried to order online. Sold out. Called store to check - no one answered and hold time was way too long. Went into store to buy and got them off the shelf. It was frustrating. You guys are always very kind in person and your notes for at home delivery are lovel... read more
Business response:
Louise, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having the bully sticks at that particular time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. There are times when bulk orders for bully sticks are un... read more
The customer service is always excellent. Always ready to help. I never feel rushed if I have questions about foods, etc. I love shopping here for my pups.
Business response:
Marissa, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I have been trying to order the bully sticks we like for weeks. I prefer to order online and you guys deliver to my house. You have been sold out of them. Really annoyed me when you send coupons for things that we buy but they are sold out during coupons time. Tried to order online. Sold out. Called store to check - no one answered and hold time was way too long. Went into store to buy and got them off the shelf. It was frustrating. You guys are always very kind in person and your notes for at home delivery are lovel... read more
Business response:
Louise, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having the bully sticks at that particular time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. There are times when bulk orders for bully sticks are un... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,730 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.