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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everyone is so nice!
Business response:
Charles, this review is amazing! Thank you for the kind words! We are proud of our Burnett Road store and the team! Great customer service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Everyone is so nice!
Business response:
Charles, this review is amazing! Thank you for the kind words! We are proud of our Burnett Road store and the team! Great customer service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Great customer service!
Business response:
Marybeth, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always excellent service
Business response:
Judith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Staff was very friendly and helpful. Our pets enjoy the Wellness Brand of dogfood, but it appears that you may be phasing-out that line. I drive from north Austin to your store just to get Wellness.
Business response:
Thank you for the terrific review, Denis! Great customer service is always something that we strive for and we are happy to have constructive feedback from our customers. Regarding the Wellness brand of dog food, we have no current plans to phase it out. A special order for this item can be requested from the Burnet Road store in Austin so they can be sure to have it in stock for you. You can reach out to them directly at 512-452-3883 to let them know this is something you're interested in! Thank you for being a part of the ... read more
This place is the best! Everyone that works there makes me feel like family & ALWAYS asks about my dog.
Business response:
Kathryn, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Staff was very friendly and helpful. Our pets enjoy the Wellness Brand of dogfood, but it appears that you may be phasing-out that line. I drive from north Austin to your store just to get Wellness.
Business response:
Thank you for the terrific review, Denis! Great customer service is always something that we strive for and we are happy to have constructive feedback from our customers. Regarding the Wellness brand of dog food, we have no current plans to phase it out. A special order for this item can be requested from the Burnet Road store in Austin so they can be sure to have it in stock for you. You can reach out to them directly at 512-452-3883 to let them know this is something you're interested in! Thank you for being a part of the ... read more
This place is the best! Everyone that works there makes me feel like family & ALWAYS asks about my dog.
Business response:
Kathryn, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Always greeted upon arrival. Friendly. Sometimes out of desired cat products.
Business response:
Sue, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We will gladly try to get the desired product from another location for you or ask for a special order to be placed. Please visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.6 star rating with 1,116 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.