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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great selection of high quality dog foods. The staff is always quick to ask if I need help and even take my heavy bags of food to the car for me. My dog has a protein allergy and Hollywood feed was able to direct me to their selections of single-source protein dog foods. After some trial and error, I was able to find a food that worked for my dog so she did not have to eat prescription food any longer. Hollywood feed also offered to let me return the bags I tried if they didn’t work. I did not do this but appreciated the cus... read more
Business response:
Thank you for your wonderful review, Kallie! Great customer service is always something that we strive for and we stand behind our products with our promise of, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” Even with open bags of food and treats, as we donate those to local rescues! We are so happy that you and your dog were able to find a food that works for ya'll. Thank you for this great feedback and we hope to see you and your fur baby again soon!
Everything good. Everyone was helpful and friendly and they even held my item for me because I forgot my credit card
Business response:
Sharon, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Everything good. Everyone was helpful and friendly and they even held my item for me because I forgot my credit card
Business response:
Sharon, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
great customer service and a ton of neat products. i hadn't been in before and really liked all the options that were available as well as the loyalty program. will definitely be back!
Business response:
Katie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
great customer service and a ton of neat products. i hadn't been in before and really liked all the options that were available as well as the loyalty program. will definitely be back!
Business response:
Katie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Love coming in, without a doubt friendliest folks out of any pet store in town.
Business response:
Dakota, thank you for the terrific feedback! Our Burnet team always strives to have the best customer service in the industry, and we’re excited to hear that they have met your expectations during your visit. Thank you again, and we hope to see you soon!
This is my go-to pet store in Austin. There is a great selection of dog and cat food, as well as toys, beds, and treats. The staff is very friendly and helpful - while I normally visit the store in person, I have also used the delivery service, which was extremely quick and convenient.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer. We are thrilled you're also pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback, Erick, and we hope to see you again soon!
This is my go-to pet store in Austin. There is a great selection of dog and cat food, as well as toys, beds, and treats. The staff is very friendly and helpful - while I normally visit the store in person, I have also used the delivery service, which was extremely quick and convenient.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer. We are thrilled you're also pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback, Erick, and we hope to see you again soon!
Love coming in, without a doubt friendliest folks out of any pet store in town.
Business response:
Dakota, thank you for the terrific feedback! Our Burnet team always strives to have the best customer service in the industry, and we’re excited to hear that they have met your expectations during your visit. Thank you again, and we hope to see you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.6 star rating with 1,152 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.