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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly staff and good selection of products
Business response:
Kathy, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We'd love to learn how we can improve for your next visit! Please email us at bark@hollywoodfeed.com with any suggestions you may have. Thank you again, and we hope to see you soon!
We love our dog bed. Great quality and the dogs love it.
Business response:
Thank you for the wonderful review, Melanie! We are so happy that your pups enjoy their new bed, and we hope to see you again soon!
Good customer service and very helpful, but my dog misses getting treats every time we walk over. She used to get one every visit, now not so much.
Business response:
Dixie, thank you so much for your great feedback on our customer service! We're always excited to see our customers - but especially our four-legged ones! Please don't hesitate to ask for a treat for your sweet pup whenever you stop in. Sometimes our team just needs the "green light" to give treats, and then we'll shower your pup with all the love! Hope to see you again soon.
Good customer service and very helpful, but my dog misses getting treats every time we walk over. She used to get one every visit, now not so much.
Business response:
Dixie, thank you so much for your great feedback on our customer service! We're always excited to see our customers - but especially our four-legged ones! Please don't hesitate to ask for a treat for your sweet pup whenever you stop in. Sometimes our team just needs the "green light" to give treats, and then we'll shower your pup with all the love! Hope to see you again soon.
Great selection of high quality dog foods. The staff is always quick to ask if I need help and even take my heavy bags of food to the car for me. My dog has a protein allergy and Hollywood feed was able to direct me to their selections of single-source protein dog foods. After some trial and error, I was able to find a food that worked for my dog so she did not have to eat prescription food any longer. Hollywood feed also offered to let me return the bags I tried if they didn’t work. I did not do this but appreciated the cus... read more
Business response:
Thank you for your wonderful review, Kallie! Great customer service is always something that we strive for and we stand behind our products with our promise of, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” Even with open bags of food and treats, as we donate those to local rescues! We are so happy that you and your dog were able to find a food that works for ya'll. Thank you for this great feedback and we hope to see you and your fur baby again soon!
Great customer service!!
Business response:
Doug, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great selection of high quality dog foods. The staff is always quick to ask if I need help and even take my heavy bags of food to the car for me. My dog has a protein allergy and Hollywood feed was able to direct me to their selections of single-source protein dog foods. After some trial and error, I was able to find a food that worked for my dog so she did not have to eat prescription food any longer. Hollywood feed also offered to let me return the bags I tried if they didn’t work. I did not do this but appreciated the cus... read more
Business response:
Thank you for your wonderful review, Kallie! Great customer service is always something that we strive for and we stand behind our products with our promise of, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” Even with open bags of food and treats, as we donate those to local rescues! We are so happy that you and your dog were able to find a food that works for ya'll. Thank you for this great feedback and we hope to see you and your fur baby again soon!
Great customer service!!
Business response:
Doug, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everything good. Everyone was helpful and friendly and they even held my item for me because I forgot my credit card
Business response:
Sharon, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 818 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.