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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I absolutely love Hollywood Feed! I started using the delivery service years ago when I first adopted my fur baby. When we moved out of delivery service, I started working right down the street. The employees are very knowledgeable, caring, they ask about how my pup is doing. I get the best customer service. They are so personable. It’s like you’re family. Every time you walk in, someone greets you and asks if you need help finding anything, and when you check out the cashier always asks if you need help out to your car. Aft... read more
Business response:
Christine, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback!
I absolutely love Hollywood Feed! I started using the delivery service years ago when I first adopted my fur baby. When we moved out of delivery service, I started working right down the street. The employees are very knowledgeable, caring, they ask about how my pup is doing. I get the best customer service. They are so personable. It’s like you’re family. Every time you walk in, someone greets you and asks if you need help finding anything, and when you check out the cashier always asks if you need help out to your car. Aft... read more
Business response:
Christine, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback!
Very prompt delivery!
Business response:
Melanie, thank you for the awesome review! We are so glad you are enjoying the Same Day Delivery service.
Very prompt delivery!
Business response:
Melanie, thank you for the awesome review! We are so glad you are enjoying the Same Day Delivery service.
Excellent customer service every single visit. Super-friendly, knowledgeable, and helpful staff. I live in south Austin but I don't mind driving the extra mile to give them my business.
Business response:
Jessica, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Excellent customer service every single visit. Super-friendly, knowledgeable, and helpful staff. I live in south Austin but I don't mind driving the extra mile to give them my business.
Business response:
Jessica, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
The employees are very knowledgeable and always courteous.
Business response:
John, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We are THRILLED to know that your experience at our Burnet Road store was awesome! Thank you for shopping with us and come back again soon.
Always a treat doing business with these fine folks. Polite, knowledgeable and helpful.
Business response:
Linda, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Very knowledgeable staff and friendly, reliable service.
Business response:
Holli, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 818 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.