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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
excellent customer service, selection of quality products, very knowledgeable staff. I know that I can always trust their advice.
Business response:
Chandra, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
excellent customer service, selection of quality products, very knowledgeable staff. I know that I can always trust their advice.
Business response:
Chandra, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Great customer service and product selection. Always nice and clean also.
Business response:
Thank you for the splendid review, Nicole! We're thrilled you're pleased with our service and selection and hope to see you again soon!
Great customer service and product selection. Always nice and clean also.
Business response:
Thank you for the splendid review, Nicole! We're thrilled you're pleased with our service and selection and hope to see you again soon!
Wonderful customer service! Products are healthy and my dog loves them.
Business response:
Tina, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Wonderful customer service! Products are healthy and my dog loves them.
Business response:
Tina, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Amazing service! Nice people!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Amazing service! Nice people!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Your web site is still one of the most cumbersome sites I ever use to make online purchases. I wish it were easier to identify what I've ordered in the past and to re-order the same items for delivery. The site is also confusing when it comes to applying discounts or getting credited for delivery and packaging charges.
Business response:
Thank you for taking the time to leave us a review, David! At Hollywood Feed, we value all feedback, especially negative, as it helps our company learn and improve. I'm sorry to hear you have trouble navigating and utilizing our website. You can look up past orders by hovering your mouse over "My Account" and clicking "Orders" from the drop down menu. Select the date range for the orders you wish to see, and click "Add to Cart" just below the previously purchased items in your orders to add them to a new order. Delivery... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 819 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.