This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Knowledgeable and always helpful
Business response:
Jo Ellen, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great staff and selection and excellent return policy.
Business response:
Merrell, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best produscts possible! Come back and see us again soon!
Daniel was so helpful. Knowledge of products and problem solutions was wonderful. Great place to get the best products of our beloved pets!!
Business response:
Linda, thank you so much for your great review! Great customer service is always something our associates strive for and we are happy to have such great feedback on Daniel! Our teams receive about 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you ... read more
Daniel was so helpful. Knowledge of products and problem solutions was wonderful. Great place to get the best products of our beloved pets!!
Business response:
Linda, thank you so much for your great review! Great customer service is always something our associates strive for and we are happy to have such great feedback on Daniel! Our teams receive about 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you ... read more
Great staff and selection and excellent return policy.
Business response:
Merrell, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best produscts possible! Come back and see us again soon!
Always helpful. Quality products, quality team
Business response:
Susan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Thanks for the free delivery and great products! I just miss your old name, Bark-n-Purr.
Business response:
Theresa, thank you so much for your positive review! We're thrilled to hear you're pleased with our Same Day Delivery service, as well as our wide variety of products for your pets! We know change can be hard, but we hope you'll grow to love the new Hollywood Feed name! We're glad to have you as part of our Feed Family! Come back and see us again soon!
Always helpful. Quality products, quality team
Business response:
Susan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Thanks for the free delivery and great products! I just miss your old name, Bark-n-Purr.
Business response:
Theresa, thank you so much for your positive review! We're thrilled to hear you're pleased with our Same Day Delivery service, as well as our wide variety of products for your pets! We know change can be hard, but we hope you'll grow to love the new Hollywood Feed name! We're glad to have you as part of our Feed Family! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.6 star rating with 1,160 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.