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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I can tell there has been more efforts in Customer Service. I get my dog food and a certain treat from you guys but I find I am having to get the rest of my items from another pet store. The selection at your store has been diminishing, not as much variety. I don't like ordering from your store then picking it up. If I wanted to do that I could have done that originally.
Business response:
Wow! Thank you so much for taking the time to leave this wonderful review, Iris! Our team strives to go above and beyond to make each customer experience excellent by providing quality products at competitive prices! It's our goal to keep our shelves stocked with a wide variety of products to fit each pet's specific needs. If we do not have the item that you are looking for, let us know and we will be glad to pass your suggestion along to our buying team for future consideration. Come back and see us again soon!
I can tell there has been more efforts in Customer Service. I get my dog food and a certain treat from you guys but I find I am having to get the rest of my items from another pet store. The selection at your store has been diminishing, not as much variety. I don't like ordering from your store then picking it up. If I wanted to do that I could have done that originally.
Business response:
Wow! Thank you so much for taking the time to leave this wonderful review, Iris! Our team strives to go above and beyond to make each customer experience excellent by providing quality products at competitive prices! It's our goal to keep our shelves stocked with a wide variety of products to fit each pet's specific needs. If we do not have the item that you are looking for, let us know and we will be glad to pass your suggestion along to our buying team for future consideration. Come back and see us again soon!
My favorite pet food shop in Austin!
Business response:
Thank you for your amazing review, Emily! We greatly enjoy providing top-notch service, just as much as you enjoy shopping with us!
My favorite pet food shop in Austin!
Business response:
Thank you for your amazing review, Emily! We greatly enjoy providing top-notch service, just as much as you enjoy shopping with us!
Great, healthy products. Our dogs LOVE going there, and the people who work there are super nice. They always remember us and our dogs.
Business response:
Thank you for the wonderful review, Coco! Our team strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
Great, healthy products. Our dogs LOVE going there, and the people who work there are super nice. They always remember us and our dogs.
Business response:
Thank you for the wonderful review, Coco! Our team strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
Excellent staff...friendly and knowledgeable...great assortment of pet products...keep up the good work!
Business response:
Thank you for the fantastic review, Judson! Our team strives to provide an excellent experience for every customer! We hope to see you again soon!
Excellent staff...friendly and knowledgeable...great assortment of pet products...keep up the good work!
Business response:
Thank you for the fantastic review, Judson! Our team strives to provide an excellent experience for every customer! We hope to see you again soon!
Fast and friendly informative service. Thank you.
Business response:
Natalie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 1,169 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.