This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Absolutely the best customer service I've ever experienced. Everyone knows the store and the products very well, but I have never felt pressured to buy anything. Good prices. Great parking.
Business response:
Shari, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible!
The quality and care of the crew at this location keep me coming back. I'll admit when this shop went from local to a corporation, I explored other pet shops after being a customer for probably 30 years at Bark and Purr. I view these crew members as partners in not only my pets' health but also as partners in helping me with my financial constraints. You should reward this crew. I know several by name and learning others' names. I value them.
Business response:
Thank you for the wonderful feedback and review, Deaton! At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations for our customer's specific needs. Often, our teams start to feel as though our customers are part of our pack! We're thrilled to hear you value our Burnet Rd team and hope to see you again soon!
Absolutely the best customer service I've ever experienced. Everyone knows the store and the products very well, but I have never felt pressured to buy anything. Good prices. Great parking.
Business response:
Shari, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible!
Great pet store with knowledgeable, friendly staff and wide variety of brand foods for my dog. Love their sales too, great deals!
Business response:
Thank you for the amazing review, Judith! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
Fantastic help every time I’m there. Always willing to help carry out the heavy purchases to the car.
Business response:
Thank you for the wonderful review, Jeanette! Our team strives to go above and beyond for all our customers! We hope to see you again soon!
Staff members are first rate. They know their stock, they are efficient, and they are friendly. It always feels good to shop there.
Business response:
Hi, Patricia! Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
We love Jaycee at Hollywood feed. Always accomodating. We also love the corporation as you have given back to Street Cat Rescue immensely. The food donation was amazing and so helpful to us. We love you guys! Love my store.
Business response:
Donna, we're very proud to read your compliments on Jaycee. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
Amazing customer service. Every time.
Business response:
Brandi, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
We love Jaycee at Hollywood feed. Always accomodating. We also love the corporation as you have given back to Street Cat Rescue immensely. The food donation was amazing and so helpful to us. We love you guys! Love my store.
Business response:
Donna, we're very proud to read your compliments on Jaycee. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 811 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com