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Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Employees are always very attentive and have great recommendations for our pets!
Business response:
Thank you for the stellar review, Fern! Our team strives to provide well-informed recommendations and excellent service! We hope to see you again soon!
Everyone there is so knowledgeable and friendly. Both Miss Toby and I love it.
Business response:
Sadi, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Everyone there is so knowledgeable and friendly. Both Miss Toby and I love it.
Business response:
Sadi, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
I was very impressed with the products. The salesman was very knowledgeable and helpful in my selection.
Business response:
We are grateful for your wonderful feedback, Margaret! It's fantastic to hear that you were impressed with our product selection and found our team member to be knowledgeable and helpful during your visit. Our staff takes pride in understanding pet nutrition and helping customers find exactly what their furry friends need. We work hard to maintain high-quality products and provide expert guidance to ensure every pet parent leaves feeling confident about their choices. Thank you for choosing Hollywood Feed, and we look forwar... read more
The salesman was very helpful.
Business response:
We greatly appreciate your feedback, Margeret! It's wonderful to hear that our salesman provided you with such helpful service during your visit. Our team takes great pride in sharing their knowledge about pet nutrition and products to help you make the best choices for your furry family members. We believe that exceptional customer service is the foundation of building lasting relationships with pet parents like yourself. Thank you for taking the time to share your positive experience with us!
If there was another choice I would never return. Everything was fine but your employee was less than friendly but that's no big deal. I would never say anything. But since you asked... I'll leave it at that. Maybe she had a bad day. I don't know. Thank you for
Business response:
Sorry for any inconvenience, Mel. We sincerely appreciate you taking the time to share your honest feedback about your recent experience with us. It's disappointing to hear that one of our team members didn't provide the friendly service that reflects our values and standards. While we understand that everyone can have challenging days, we believe every customer deserves to feel welcomed and valued during their visit. Your feedback helps us identify areas where we can improve and ensure all our team members consistently deli... read more
Does COVID prevent treats being given to dogs? Haven't had this happen in a long time.
Business response:
Dixie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Although every visit may not be perfect we thank you for continuing to shop with us. At Hollywood Feed, we are all things pets and enjoy spoiling every pet that comes inside our stores. We are always happy to give out treats to our four-legged friends if the pet parent allows us to. We would love additional feedback to ensure your next visit is better than your last! Please share ... read more
Does COVID prevent treats being given to dogs? Haven't had this happen in a long time.
Business response:
Dixie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Although every visit may not be perfect we thank you for continuing to shop with us. At Hollywood Feed, we are all things pets and enjoy spoiling every pet that comes inside our stores. We are always happy to give out treats to our four-legged friends if the pet parent allows us to. We would love additional feedback to ensure your next visit is better than your last! Please share ... read more
Great customer service, but I miss the old Bark n Purr. Hollywood feed is more dog centric and leaves cats totally out in the cold with all advertisements and specials. it feels like I shouldn’t be shopping for my cats there. do you guys hate cats?
Business response:
Tracey, thank you so much for taking the time to leave a review! We are thrilled to hear you're pleased with our team's service! However, I am sorry to hear you were disappointed with our cat selection. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, forty-four percent of Americans own a dog, while only 29% own a cat. Among pet owners, 73% own a dog and 49% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.6 star rating with 1,152 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.