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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service. The only mishap ordering online was when I requested more of an item than was in stock. It didn’t say only 2 available when I ordered 3 . The order wouldn’t process. When I called and told them my problem it was sorted out there and then ! Fantastic, love Hollywood Feed
Business response:
Sarah, thank you so much for the positive review! We're thrilled to hear you're pleased with our team's service! However, I am sorry to hear you had some trouble with online ordering. I am glad our team was able to get the problem solved in a quick and efficient manner. We hope to see you again soon, and thank you again!
Beth & her crew are amazing!
Business response:
Thank you for the glowing review, Tina! We are so proud to see your compliments on our team member, Beth, and the rest of her team! Our staff puts much effort and time into developing knowledge of the different pet products we have available in our stores. They are enthusiastic about sharing their expertise with our customers. We are so glad to have you as part of our Feed Family! Come back and see us again soon!
I called and placed my order and it was waiting for me when I drove up. Great service.
Business response:
We're so glad to hear you're enjoying our newest service, Curbside Pickup!! Thank you for providing us with awesome feedback about this service!
I love Hollywood Feed. I don’t think I’ve ever had a bad experience at this location or anywhere else. Employees are knowledgeable about products, helpful if I have questions, and super duper friendly.
Business response:
Hallie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
I can always count on 3 things. Excellent customer service beyond any large scale pet store. The highest quality food, supplements, and treats. They have a massive selection of toys, bedding, collars & leashes, and pet care products. All with a MONEY-BACK guarantee!!!!
Business response:
Thank you so much for your stellar review, Carla! We are so thrilled to hear you are pleased with our team's service and all that Hollywood Feed has to offer! We're glad to have you as part of our Feed Family, and we hope to see you again soon!
I can always count on 3 things. Excellent customer service beyond any large scale pet store. The highest quality food, supplements, and treats. They have a massive selection of toys, bedding, collars & leashes, and pet care products. All with a MONEY-BACK guarantee!!!!
Business response:
Thank you so much for your stellar review, Carla! We are so thrilled to hear you are pleased with our team's service and all that Hollywood Feed has to offer! We're glad to have you as part of our Feed Family, and we hope to see you again soon!
Everyone at this store was very nice and helpful! Great selection of everything you need for your dog!
Business response:
Niki, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Everyone at this store was very nice and helpful! Great selection of everything you need for your dog!
Business response:
Niki, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Customer service is top notch and variety is wonderful!
Business response:
Roxanne, such a wonderful review, we thank you so much!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,692 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.