Hollywood Feed

Business response:

Thank you for taking the time to reach out to us, Gigi. I am sorry to hear that your recent experience with our Same Day Delivery service did not meet your standard. Our team has always worked diligently to keep our stores and delivery cars clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures. This includes more frequent and thorough cleaning – with registered antimicrobial products for use against Novel Coronavirus SARS-CoV-2, the Caus... read more

Business response:

Jessica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Business response:

Thank you for the wonderful review, Michael! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Business response:

Sterrett, we greatly appreciate your positive review! Our customers and their fur babies are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We hope to see you again soon! 

Business response:

Jessica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon! 

Business response:

Thank you for the wonderful review, Michael! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more

Business response:

Sterrett, we greatly appreciate your positive review! Our customers and their fur babies are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We hope to see you again soon!