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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service. FriendlyĀ
Business response:
Thank you for the wonderful review, Sonja! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!Ā
Fast and easy with Curb-Side Pickup!Ā
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!Ā
The staff was very helpful.Ā
Business response:
Martha, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!Ā
Being a first time customer, the lady who helped us was very kind, patient, and eager to assist us. However, the checkout gentleman was very curt. It was very offputting.Ā
Business response:
Thank you for taking the time to reach out to us, Lenny. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with one of our staff at our El Dorado location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If ...Ā read more
Great customer service. FriendlyĀ
Business response:
Thank you for the wonderful review, Sonja! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!Ā
Fast and easy with Curb-Side Pickup!Ā
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!Ā
The staff was very helpful.Ā
Business response:
Martha, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!Ā
Fast service. Thank you.Ā
Business response:
Angeles, such a wonderful review, we thank you so much! We hope to see you again soon!Ā
Always a great experience when I visit Hollywood feed with or without my pug ! She loves the latest toys I purchased - thanks for the suggestions š. Will be back! Friendly and Helpful team in McKinney šš¶Ā
Business response:
Monica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customerās lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedb...Ā read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,659 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m. Ā