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Hollywood Feed

4.9

About this business

Location details

1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,339 reviews
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Juelle S.'s profile image
Juelle S. 
3 years ago

NO questions asked about returns / friendly 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Anne S.'s profile image
Anne S. 
3 years ago

Great service and always with a smile 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Jaclyn O.'s profile image
Jaclyn O. 
3 years ago

From the time I walk in the door I am treated with such exceptional service. The employees are always educating me on new products, current products, and of course pet care. I've never had a bad experience. Jace & Derek at HWF Allen are always so attentive and insightful to my 🐕 and 🐈 needs and then some because let's be real their toy selection is AHHMAZZING and my kiddos get what they want AND need! Shelves are stocked, store is clean, and never have to ask for help. Hours of operation work so well with my schedule and ... read more

Business response:

Jaclyn, we are so grateful for your wonderful feedback! We are pleased to hear that Jace and Derek were able to provide you with the best possible service. Our Allen store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and ... read more

Jaclyn O.'s profile image
Jaclyn O. 
3 years ago

From the time I walk in the door I am treated with such exceptional service. The employees are always educating me on new products, current products, and of course pet care. I've never had a bad experience. Jace & Derek at HWF Allen are always so attentive and insightful to my 🐕 and 🐈 needs and then some because let's be real their toy selection is AHHMAZZING and my kiddos get what they want AND need! Shelves are stocked, store is clean, and never have to ask for help. Hours of operation work so well with my schedule and ... read more

Business response:

Jaclyn, we are so grateful for your wonderful feedback! We are pleased to hear that Jace and Derek were able to provide you with the best possible service. Our Allen store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and ... read more

Vivian C.'s profile image
Vivian C. 
3 years ago

I love the staff! They are always kind and helpful. 

Business response:

Vivian, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!  

Vivian C.'s profile image
Vivian C. 
3 years ago

I love the staff! They are always kind and helpful. 

Business response:

Vivian, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!  

Rachael O.'s profile image
Rachael O. 
3 years ago

It is a pleasure doing business with the manager and staff of this store. Appreciate both the knowledge of pets and products along with their friendliness and attitude! 

Business response:

Rachael, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Ashli M.'s profile image
Ashli M. 
3 years ago

Shoot out to Derek, Jace, and Chris!!! They are so knowledgeable. It's always a good time at this location. Me and my pup both love this store. Great deals, good people, great options. 

Business response:

Ashli, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Rachael O.'s profile image
Rachael O. 
3 years ago

It is a pleasure doing business with the manager and staff of this store. Appreciate both the knowledge of pets and products along with their friendliness and attitude! 

Business response:

Rachael, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,339 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.