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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Had the food I needed and was in and out within 5 minutes!
Business response:
Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
We are longtime customers that like your products. We bought a red sweater for our smaller dog and got a package of food. The large male employee on the floor was very helpful. When we checked out, the tall thin male employee said the sweater was $15.99 The sign on the sweater display stated 20% discount off price. The marked price on the sweater was $11.99. The thin guy checking us out offered no explanation for the difference. Since we have been a good customer for a long time, it was not worth arguing about. We were long ... read more
Had the food I needed and was in and out within 5 minutes!
Business response:
Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
We are longtime customers that like your products. We bought a red sweater for our smaller dog and got a package of food. The large male employee on the floor was very helpful. When we checked out, the tall thin male employee said the sweater was $15.99 The sign on the sweater display stated 20% discount off price. The marked price on the sweater was $11.99. The thin guy checking us out offered no explanation for the difference. Since we have been a good customer for a long time, it was not worth arguing about. We were long ... read more
Friendly knowledgeable service
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Friendly knowledgeable service
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Excellent customer service.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Great product and great services 👍🏻
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service, friendly staff. They do a wonderful job helping me take care of my 4 furry freeloaders.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,317 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.