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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Richardson, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,180 reviews
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Samantha C.'s profile image
Samantha C. 
on Birdeye

3 years ago

Great service and amazing people. My dog loves all the treats and kibble I have brought home from Hollywood Feed. 

Business response:

Thank you Samantha for the great feedback! We are ecstatic that your dogs love our products! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Come back to see us again soon! 

Dwayne G.'s profile image
Dwayne G. 
on Birdeye

3 years ago

Great Customer Service and Great staff working there! 

Business response:

Dwayne, thank you for the terrific feedback! Our City Line team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon! 

Holly T.'s profile image
Holly T. 
on Birdeye

3 years ago

This is one place for which I will happily give feedback. Donna J. is the manager of my HWF store and she and her staff always go the extra mile. They make the experience feel like "community". Always ready to have a chat or look (AGAIN) at your dog photos. Love, love, love HWF! 

Business response:

Holly, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon! 

Emily C.'s profile image
Emily C. 
on Birdeye

3 years ago

No better place to buy healthy food, treats and accessories for your 4 legged family member than Hollywood Feed. Staff are always helpful, knowledgeable and ready to assist in any way to help you find what you need for your pet, oops, I mean family member. 

Business response:

Emily, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fe... read more

Susan P.'s profile image
Susan P. 
on Birdeye

3 years ago

Helped with proper fitting of the easy walk halter and proper leash. 

Business response:

Susan, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Jackie H.'s profile image
Jackie H. 
on Birdeye

3 years ago

Service is always good. Friendly and warm. 

Business response:

Jackie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Kate S.'s profile image
Kate S. 
on Birdeye

3 years ago

Staff here is always exceptionally friendly and helpful. The manager once helped me carry an enormous bag of dog food all the way to my car in the furthest parking lot. The same day delivery has been fantastic during the pandemic. 

Business response:

Kate, thank you for the awesome review! Our City Line team is all things pet and they love helping our customers! We believe in taking the hassle out of shopping, including carry bags to your car! We strive to provide the best customer service in the industry! Our Same Day Delivery Service was made for the convenience of our customers in all situations. We are always here for your pet needs! We're thrilled you're pleased and hope to deliver to you again soon! 

Susan P.'s profile image
Susan P. 
on Birdeye

3 years ago

Helped with proper fitting of the easy walk halter and proper leash. 

Business response:

Susan, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Jackie H.'s profile image
Jackie H. 
on Birdeye

3 years ago

Service is always good. Friendly and warm. 

Business response:

Jackie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,180 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.